Chura Samui

Wow this was a really beautiful resort. On arrival the staff were so kind and welcoming and throughout our stay continued to make our stay perfect. The breakfast was delicious lots to choose from lovely home grown fruits from there garden . The room was lovely spotless sleep clean that’s very comfortable everything you need. We’re just like to thank our cleaner kitty for leaving our room perfect every day and I always presenting us with the biggest smile. I highly recommend any traveller to stay here 10/10

The room service woman is so cute and nice Her name is kitty she is so adorable🙏🏼🙏🏼🙏🏼♥️♥️♥️

Everything was perfect, stuff was really kind and welcoming. Rooms were super clean and well equipped. Nice breakfast and pool.

I always research thoroughly before booking a property — checking reviews, photos, and multiple platforms. This time, the difference between what was shown online and what we experienced in reality was shocking. The property looked worn down and poorly maintained. The horticulture, gardening, and landscaping appeared neglected. Several areas clearly needed repair and upkeep. It did not feel like a resort that is being actively maintained. Our booking from Agoda clearly mentioned a garden facing room, yet the room we were first allotted faced a concrete structure and shade — there was no garden view at all. When I raised this concern, the staff was initially dismissive and insisted this was the correct category. Only after persistent clarification and insistence was another room offered. Unfortunately, even the replacement room was not in good condition. There were excessive mosquitoes inside the room, which was extremely surprising given the ratings this property holds. My son was bitten badly, resulting in severe eye swelling, and we had to rush him to the hospital. This alone made the stay extremely stressful. The room was small and compact, lighting was poor, and the air conditioning was weak. It simply did not feel fresh or well maintained. First night we were not able to sleep because of poor air conditioning. The swimming pool did not look clean enough for us to even consider entering it. It had broken tiles and walls and gave us similar impression as our rooms did - worn out. The beach shoreline near the property had black water and visible litter. While natural conditions may not always be in the resort’s control, the contrast between online images and actual surroundings was significant. Breakfast options were limited and underwhelming. Overall, the value for money was simply not there. I genuinely fail to understand how this property has received such glowing ratings because our experience was nowhere close to what was portrayed online. If you really want comfortable stay and are willing to pay extra then there are far better properties in same vicinity. What was equally concerning was the overall attitude of the staff. For most of our requests — whether it was room clarification, assistance, or general help — the responses were dismissive and lacking basic courtesy. Hospitality and attentiveness are fundamental principles of the hotel industry, and unfortunately, that standard was missing. The property would greatly benefit from proper staff training in guest handling and service etiquette, as the current approach reflects poorly on the overall experience. That said, I want to sincerely appreciate one staff member — Preeti or Pretty. When I was stung by sea urchins, she immediately stepped in, provided vinegar and a bucket, and carefully guided me through the treatment process. She was kind, calm, and extremely helpful. Because of her professionalism and care, I am improving my rating. Overall rating: 6/10, and that is primarily because of one outstanding individual. Avoid this property at all cost.

I stayed two weeks at Homm Chura and I enjoyed my stay. It is an older style hotel with a boutique style to it. The rooms are dated but I liked the layout. The hotel is on a hill and has no lifts with step stairs, so difficult if you are disabled. I liked the pool and there was a lot of shade, with plenty of sun chairs. The staff were absolutely beautiful, from cleaning, pool and restaurant. The breakfast was ok, with different choices but the cheese needed to be upgraded as did the meat selection. I would stay again, make sure you have good mosquito repellant.