Ellenborough Park

Went for afternoon tea food and service very good, sat in the atrium with the dog who also had a doggie meal. Worth a vist very nice place and dog friendly.

We came here last year for a little break and it was so lovely. We had a classic room in the main house which was gorgeous; the most comfortable room ever! Attentive friendly staff, delicious food (breakfast was a great selection) and a fantastic spa. Will definitely stay again when we come to the Cotswolds.

An incredibly beautiful hotel with attentive yet not smothering staff. The highlight for us was the pool area and the ability to order drinks via the website which were then brought to us. The restaurant is lovely and the food is of an obvious high quality. We especially enjoyed heading outside after dinner for a walk and a go on the swings! I would definitely recommend to anybody visiting the area, or to anybody looking for a quintessentially British weekend away.

Last week we went to the Ellenborough Park for afternoon tea in the Great Hall, which was wonderful APART FROM a total absence of management! We had been enjoying our very nice tea in the fabulous surroundings of the Great Hall and enjoyed being in our semi-private nook off the main hall. I had remarked on the very good and old-fashoned service from the young man who seemed to be running the Great Hall by himself. Later a young woman appeared who was also very nice. Both were young, maybe 20 years old? The young man then disappeared. Then a furious and heated argument erupted in the Great Hall between a group of four Americans. I've never heard anything like it in public that wasn't an actual fight. The argument was indistinct from our nook but featured "Hamas" and the F word. This went on for at least 30-45 mins, possibly more and from the sound of the extremely heated exchange, with the F word being thrown around, it sounded like it could very easily turn physically violent. Someone was being loudly told to "F off!". We decided to stay hidden away in our nook rather than venture out to see what was going on. Once things got really aggressive and foul-mouthed we didn't see any hotel staff before we quietly left on finishing our tea. I expected to see a staff member as we left but there was no-one in sight. The Great Hall had been abandoned to us and the aggressive group. We had earlier seen two very young men at the reception and we saw no-one who appeared to be over 20 during our whole visit. The staff must have heard the altercation as it was so loud, extreme in language and went on for so long but no-one appeared to see what was happening or deal with the confrontation. This argument could easily have turned into a situation that caused real physical harm for your guests yet no-one from management appeared to quieten it down or eject the participants! I think the staff we saw were all too young to have the life skills and experience to safely deal with an extreme situation like this, so I don't blame them at all. I squarely put the blame for the lack of even an attempt to deal with this at the feet of management. Where were they? This was a major and potentiall dangerous failure on the part of management. You cannot look at an argument like this and determine that it will not escalate into something dangerous. If you totally fail to deal with a situation like this that could have turned dangerous, I wonder what other dramas or life-threatening emergencies you would also fail to deal with. The total lack of management during our visit to Ellenborough Park seems to be a disaster waiting to happen! Can I give a zero??? One is too high.

We had very good time with our stay!! The building and grounds with views of valley is beautiful. Service was always attentive! We stayed in suites off the main building which were quiet, very large room and bath, and large outdoor private patio area. It was very clean and perfect for our stay. Some great pubs in the area just down from the hotel. Food at hotel was very good though we only did breakfast. Considering the hotel is large sprawling space that can be busy at times...we had a comfortable and quiet evening after very busy touring day. Thanks for our special gift for our 40th anniversary!