Ellenborough Park

We had very good time with our stay!! The building and grounds with views of valley is beautiful. Service was always attentive! We stayed in suites off the main building which were quiet, very large room and bath, and large outdoor private patio area. It was very clean and perfect for our stay. Some great pubs in the area just down from the hotel. Food at hotel was very good though we only did breakfast. Considering the hotel is large sprawling space that can be busy at times...we had a comfortable and quiet evening after very busy touring day. Thanks for our special gift for our 40th anniversary!

After spending 2 nights in Devon for my wife’s birthday I then surprised her with an over night stay at ellenborough park and booked her a massage. The hotel is stunning and the staff are really friendly and accommodating. We had our dog with us and we stayed in a private garden room, couldn’t be more happier with the room very spacious and comfortable we had a great nights sleep in the room and during a heat wave of 32 degrees the air con worked a dream. If I want to be picky I would say the bath needs a bit of a upgrade perhaps a walk in shower my wife slipped on the matting as she stepped into the bathtub to take a shower and bruised her knee, also there was a lot of hand prints on the glass door leading to the private garden just looked a bit dirty. The spa facilities were great and the wife enjoyed her massage very much. The outdoor pool was beautiful and it’s so nice to be able to chill and enjoy a swim outdoors in the uk when there is a heat wave. One more picky note there was a lot of kids, even though they were sweet, well mannered and having a great time they made a racket through excitement and splashing everywhere so much we had to leave as we were longing for some relaxation after a few stressful months leading up to our trip, maybe that was our fault as I assumed it was an adults only hotel being a spa and the value for the stay. The food was great and enjoyed the cocktails watching the sunset, we would most definitely come back and stay again we really loved every thing about it.

Top notch stay at this beautiful hotel. It was a fantastic treat for a special birthday and we enjoyed it very much. Beautiful grounds and very relaxing. We were very grateful to the staff for helping return clothes we accidently left behind. Hope to return one day.

A nice location, lovely grounds and a very friendly welcome on arrival. However, despite the marketing and website etc, please do not be fooled into thinking this is a five star hotel .... regrettably it's not even close. The junior suite we stayed in was spacious but did not have a walk in shower, instead we had an overhead shower in a bath that was small, with no ventilation and no option to open the window. This led to water collecting on the window cill and mould was evident in places. Worst still, it clearly hadn't been cleaned properly, the toilet, shower and floor were quite disgusting, and this might sound trivial, but the toilet paper quality in the room resembled the sort you were provided with at school (5 star ???!) On the one night we ate in the restaurant, the food and service was good, but it can only be described as 'pub-grub' really - nothing stood out and the cleanliness of the restaurant furniture was sub-standard (i.e. food trapped in the chair cushions). The pool and spa was nice, but anymore than 8 people in these spaces and it soon became overwhelming. Overall, nice enough place but only on par with your main-chain 4-star hotels, poor value for money n my opinion.

We stayed from July 4-6 Housekeeping was off standard We called twice Informed reception twice . They came late and worse is they didn’t clean the room well . Two staff even went ! The trash bins were left overflowing … The receptionists in the spa were not polite , was in a hurry and quite dismissive . I would like to commend the restaurant staff though - solicitous, polite and prompt. I hope these feedback will be taken positively to elevate your service Thank you J Lim