The Ritz-Carlton, Chengdu

I had a wonderful stay here! The staff were truly amazing — friendly, attentive, and always ready to help with a smile especially Abir and Amanda. They were great help and make this experience even better. The environment was calm and relaxing, perfect for unwinding after a long day. Everything felt clean, comfortable, and well cared for. Highly recommend this place if you’re looking for great service and a welcoming atmosphere!

One of the best luxury hotels in Chengdu I had an a amazing experience here. The front desk staff Mrs. Amanda provided excellent guidance, ensuring I got the most out of my stay. The service at 38th Floor for Club Lounge provided by Mr. Abir was exceptional very professional, thoughtful, and always with a smile. highly recommended Good value for what you get !!!!

I am very satisfied with the service. The environment was nice . Ankita from guest relations was very helpful and warm. I would definitely come back again

We came to Chengdu for the first time with my 4YO daughter and our friends and had an absolutely memorable stay here at the Ritz Carlton hotel. Our Rooms were generously upgraded by Damon during check in, which made our experience even more exciting. Chef Sanjay made Indian Food for us which was heavenly considering we hadnt eaten Indian Food for the last 6 days of our stay in China. Ankita from the Guest Relation department, in the breakfast section had a small kids area set up where she gave my daughter activities and she absolutely had loads of fun jus colouring and playing around. Lastly Kenneth from the concierge department helped us get my wifes phone back from the taxi where she left her phone mistakenly which was highly appreciated and helpful for us. All in all our China trip was made more better by the people of Ritz Carlton In Chengdu with their kindness and hospitality

I had an excellent experience being assisted by Jasemine. She was incredibly kind, patient, and attentive throughout the entire process, which made me feel truly valued as a client. Her willingness to help with printing was deeply appreciated, as she handled everything smoothly and efficiently. What stood out most was her eloquence and professionalism in communication—she expressed herself clearly, listened attentively, and ensured that I understood every step without difficulty. Jasemine’s friendly attitude combined with her competence created a very positive impression. She is a remarkable representative, and her service reflects well on the entire organization.