The Ritz-Carlton, Chengdu
Chengdu, China
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Chengdu is a city unlike any other; brimming with history, it is home to some of the world's most enthralling attractions, including the majestic Giant Panda sanctuaries. Tucked within the city centre, The Ritz-Carlton, Chengdu has the proud distinction of being one of the very first luxury hotels in the Sichuan capital. Guests are welcomed with resplendent decor, contemporary amenities and an attentive staff that anticipates every need.
Location
The Ritz-Carlton, Chengdu
269 Shuncheng St, LuoMaShi, Qingyang Qu, Chengdu Shi,
Sichuan Sheng, China,
Chengdu, China
610017
Nearest Airport: CTU
Features and Amenities
- Dining
- Bar
- Lounge
- Restaurants
- On-Site Amenities
- Spa on Property
- Fitness Center
- Indoor Pool
- Complimentary WiFi
- In-Room Amenities
- Bathrobes
- Luxury Linens
- Luxury Bath Amenities
- Espresso Machine
- Complimentary WiFi
- Business
- Meeting Rooms
- Business Services
- Family
- Children's Programs
- Nearby
- Shopping
- Zoo
- Museums
- Restaurants
- Interests
- City
- Culture & Arts
- Educational
- Hotels
Reviews for The Ritz-Carlton, Chengdu
Perfect Stay with Remarkable Concierge Support
We had a truly wonderful stay at the Ritz‑Carlton Chengdu. Our room was beautifully designed, with a thoughtful layout and exceptional cleanliness that made us feel comfortable from the moment we arrived. The service at the reception was outstanding — genuinely attentive, friendly, and always ready to help. A very special thank‑you goes to Concierge Luca, who went above and beyond to make our stay as pleasant as possible. His dedication, kindness, and proactive support made a real difference and elevated our experience even further. We left feeling completely satisfied and warmly cared for. Highly recommended.
Markus Z
A touch of Italy in a really nice hotel
Very comfortable 5-stars hotel, in a central position. Lovely staff, and a fantastic Italian Manager, Luca, extremely kind. Really an unexpected surprise to find a touch of warm Italian hospitality in the heart of China. Good job, Luca..!!
Marc I - Cairo, Egypt
Wonderful stay in Chengdu
Beautiful hotel. Splendid breakfast. Staff was very helpful. Special mention for Luca and Gali who were always available, resourceful and patient despite our changing desires. The two of them helped make our stay in Chengdu unforgettable.
Mobida - Minato, Japan
Great service, helpful staff
Stayed at the Ritz in the center of Chengdu. Clean hotel, the service is great and the staff, particularly Luca, was very helpful attending to all of our needs. Probably the best hotel for staying with kids in Chengdu.
A A
Awesome stay and service from Luca
I had a wonderful stay at the hotel, and I want to especially recognize Luca for his outstanding service. From the moment I arrived, he was warm, welcoming, and incredibly attentive. His communication was clear and thoughtful, making everything smooth and stress-free. What truly stood out was Luca’s calm and friendly nature. No matter how busy things seemed, he handled every interaction with patience and professionalism. His excellent interpersonal skills made me feel genuinely valued as a guest, and he went above and beyond to ensure my comfort throughout the stay. It’s rare to come across someone who combines efficiency with such a positive and reassuring demeanor. Luca is a true asset to the hotel, and I would gladly return knowing I’d be in such capable hands. Thank you, Luca, for making my stay so enjoyable.
kpatel4991 - Ahmedabad, India
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
