137 Pillars House

We rarely complain and I find completing this review difficult but necessary. The stay at 137 Pillars was the second to last leg of a three week trip. Honestly we were exhausted and were looking forward to a good evening rest at the end of each day. That didn’t happen. To the contrary - we were kept up by a neighborhood dog that was barking throughout the entire night for two nights. At 4:00 in the morning the second night I couldn’t take it any more and called the front desk. Nobody answered. I texted our host who was no longer on the premises - no answer. Finally, I walked to the front desk at 4:30 am - after a five minute wait an office attendant came out. She walked with me to our room and heard the dog barking uncontrollably and persistently. She offered to give us a new room the next day - which we did. It wasn’t much better the third night because there was a bird outside our room all night chirping away - but it wasn’t as bad as the dog. When I discussed the dog problem with the manager the next day he admitted he was aware of the problem with the dog barking all night, yet they had still given us a room in the immediate proximity of its location. Though they gave us a new room with one day left, it wasn’t much better. As a traveler, this was a small disaster and they never did anything to compensate us for the two horrendous evenings. Shame on them. That said, the hotel facilities and meal accommodations are outstanding - you just have to be selective about the room given to you and since most won’t be aware of the issue - we suggest finding a different place to stay until The hotel management acknowledges it has remedied this problem for prospective future guests.

137 Pillars is a beautiful and serene bubble in the middle of Chiang Mai. From the moment we walked through the front entrance our heartbeats slowed, our breaths relaxed, and any residual stress fell away. It is an oasis of serenity. Classic architecture supported by all things modern made our 5 day stay quite sublime. The location is perfect, just outside the truly busy part of the city but it is an easy walk to the city. Many restaurants within steps of Pillars. However, all of that would not have mattered if the staff was not stellar. The service was seamless. Our butler Tuck was beyond stellar, she was extraordinary. She led her team with grace, kindness, professionalism, intelligence, and anticipated our every need. She and her team took such good care of my husband when he fell sick (for a day), making sure he ate, provided electrolytes, dropped in throughout the day. (I was at the Elephant Nature Park) Tuck directed us to Big who worked out a day of activities outside of Chiang Mai. He really listened to our likes and dislikes and crafted a wonderful day that was a nice combo of active and beautiful. Thank you Big. Luang, our driver for the day was phenomenal, and made sure we got to and saw everything we wanted to see and took very good care of us. We would go back in a heartbeat.

We had an incredible stay at 137 Pillars. The hotel is absolutely beautiful—peaceful, elegant, and luxurious—while still preserving its 200-year-old history in a way that feels authentic and special. It’s the perfect blend of old-world charm and modern comforts. The staff truly makes this place exceptional. Everyone was wonderful, but a special thank you to Tucky, our amazing butler. She seamlessly unpacked and packed our rooms and went above and beyond helping us with last-minute travel changes. Her care, professionalism, and attention to detail made our stay feel completely effortless. She even helped clean our muddy shoes after our Elephant tour! While you’re there, don’t miss the Elephant Highlands Tour, which 137 Pillars partners with. It was a memorable, thoughtfully done experience and a real highlight of our trip.

Just got back from 137 Pillars in Chiang Mai and i'm still speechless! this place is a hidden gem 💎! the architecture, the vibes, the location... everything is just perfect 😍! the rooms are AMAZING, super comfy and decorated with such taste, but what really made my stay was the STAFF 💕 - they were always with a smile, super friendly, and went above and beyond to make sure we had everything we needed. the resort is like a little oasis in the woods, so peaceful and relaxing. perfect for couples or solo travelers looking for a chill vibe. plus, it's close to some awesome local spots with live music. We are looking forward to going back soon.

The suite was lovely and the Pillars House was remarkable. Best shrimp ever at the bar. The staff was beyond great and Tucky was a life safer when all our clothes got wet at the Bangkok airport. Could have used some sunshine but the experience was near perfect!