Chicago Athletic Association Hotel

The Chicago Athletic Association is not at all advertised and I would not recommend staying here. For the same price you could be at any one of the four star hotels in Chicago and have a way more pleasant experience. There are no views. Hallways are a labyrinth. The lighting is actually criminal. And the building itself is over run by non-guests because the lobby is a SHAKE SHACK. Stay away.

Me and my group of friends have never stayed at this hotel, but we were so happy with our stay! The rooms were very clean and cozy—had all the perfect amenities (water, speaker, robes, extra blankets). Room service was 24/7, and it came in handy. It was nice to be so close to the park, museums and other great restaurants. All staff were very kind and helpful!

Booked the Founders Room for two nights for my wedding. Front desk refused and was reluctant to give us the room we paid for. They charged us for the breakfast they "credited" as consolation. Had mystery charges ranging fromm $200-700 after the fact.

The CAA has a lot of personality, very thoughtful and kind staff members and is ideally located for a visit to the Chicago Art Institute. This is the second opportunity we’ve had to be in Chicago overnight and both times we were able to stay at the CAA. We would definitely go back.

This was a very unique and cool hotel unlike any hotel I've ever stayed at. Highlights were its drawing/games room which was always busy, the drawing room, Shake Shack and a cafe in the lobby and notable Cindy's Rooftop upstairs which gets really busy. These are all handy as a solo traveler. I will point out that hotel guest do not receive any priority - you do have to make your own reservations for lunch/weekend brunch/dinner (for Cindy's Rooftop) yourself and well in advance as I came to learn the hard way. Gym and interiors are great. I also liked the diversity of the guests - a good mix of business travelers and tourists, couples, families and guests young and old alike. Conveniently situated across Millennium Park, a short walk to the Art Institute of Chicago (with amazing food trucks across from it) and train access. Easy walk north towards the river + Mag Mile. Most of the facilities are open to the public as well - there is a great deal of foot traffic and buzz which I liked, but may not for everyone. Staff did address minor issues I had but were not overly friendly in general, which I would have appreciated and expected for the price point and as part of the Hyatt group. Tip: don't book the standard rooms in the back of the building - they are small and very dark even with blinds open. Had I know this was the room I was getting, I probably would have stayed elsewhere.