The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Chicago, Illinois
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Named one of the Best Hotels in Chicago 2016 by Travel + Leisure, The Gwen, a Luxury Collection Hotel is located on the Magnificent Mile in the landmark McGraw-Hill Building within walking distance to many of Chicago attractions and the Loop. The reimagined icon is adorned with panels created in 1929 by sculptress Gwen Lux, the hotel's namesake. Embracing her artistic spirit, the 311-room hotel, featuring 32 suites, also celebrates the energy and glamour of Chicago in the 1930s.
Location
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
521 N Rush St
Chicago, Illinois
60611
Nearest Airport: ORD
Features and Amenities
- General Information
- Non-Smoking Property
- Pet Friendly
- On-Site Amenities
- Concierge
- Laundry Service
- Fitness Center
- Valet Parking (fee may apply)
- Rooftop Terrace
- In-Room Amenities
- Air Conditioning
- In-Room Safes
- Iron/Ironing Boards
- Flat-Screen Televisions
- WiFi
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Interests
- City
- Hotels
- Signature Perks
Reviews for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Great customer
So helpful - Luigi took great care of us!
GoPlaces36118330090
Service goes the extra mile!
The hotel was very nice an it had a great gym, restaurants and very nice Junior Suite. I want to thank Roger at the front desk for his attention. I was in need to return my rental tux across the street to Men’s Warehouse which opens at 10 am. I had to leave at 7 am for a flight at 9:40 am. It was going to be impossible for me to be able to return my tux and leave the same day. So Roger offered to take it himself back to the store. He didn’t have to do it. But he went the extra mile. Thank you Roger!
MajicManCabo - Windermere, Florida
Front desk clerk
I had the pleasure of being assisted by Luigi at the front desk at The Gwen, and I must say the service was outstanding. Luigi was welcoming, professional, and incredibly attentive from the moment I arrived. Every interaction was handled with a warm, genuine smile, making me feel valued as a guest. He went above and beyond to ensure all my needs were met and provided helpful recommendations that made my stay even more enjoyable. Exceptional service like this truly sets The Gwen apart. I highly recommend visiting and experiencing Luigi’s top-notch hospitality firsthand!
FarAway51489612011
Staff is outstanding
First and foremost, the location, the vibe and the entire hotel is perfect. Attention to details, music, bar, curling, the terrace is all above and beyond regular luxury collection hotels within the marriott family. And I must highlight the warm welcome from the moment we arrived by all The Gwen Team. The staff’s behaviors are amazing. they are positie, smiley, with a great attitude, very attentive, educated and they truly made sure to make feel very welcome. Special Thanks to Luigi at Front Desk and to the bellman Oliver. They convinced us already to come back, and we have barely stayed checked in 1 hour. amazing hotel
Oscar Alejandro L - Monterrey, Mexico
Nice getaway
Here quite a bit for business but have stayed here for personal trips as well. Always top notch service, have a good relationship with the staff. Herberth is great at the bar! Ramon and the concierge team always on top of everything you need! Highly recommend, excellent experience all around!!
chicagofireboattours - Chicago, Illinois
Read more reviews or write a review
© 2026 TripAdvisor LLC. All rights reserved
