The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Chicago, Illinois
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About the Hotel
Named one of the Best Hotels in Chicago 2016 by Travel + Leisure, The Gwen, a Luxury Collection Hotel is located on the Magnificent Mile in the landmark McGraw-Hill Building within walking distance to many of Chicago attractions and the Loop. The reimagined icon is adorned with panels created in 1929 by sculptress Gwen Lux, the hotel's namesake. Embracing her artistic spirit, the 311-room hotel, featuring 32 suites, also celebrates the energy and glamour of Chicago in the 1930s.
Location
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
521 N Rush St
Chicago, Illinois
60611
Nearest Airport: ORD
Features and Amenities
- General Information
- Non-Smoking Property
- Pet Friendly
- On-Site Amenities
- Concierge
- Laundry Service
- Fitness Center
- Valet Parking (fee may apply)
- Rooftop Terrace
- In-Room Amenities
- Air Conditioning
- In-Room Safes
- Iron/Ironing Boards
- Flat-Screen Televisions
- WiFi
- Business
- Meeting Rooms
- Business Center
- Conference Facilities
- Interests
- City
- Hotels
- Signature Perks
Reviews for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Positive experience with Sam
I just checked out after a 3 night stay at the Gwen. My stay started with a positive experience all thanks to Sam. After a long travel day and frustrating taxi ride, I arrived and went to check into my room on Monday, August 11th. Unfortunately when I provided my corporate credit card for payment, it was denied because I had forgotten my pin number. I now had to call the credit card company to reset my pin and I will admit, I was not the easiest to deal with it. Throughout this whole experience, Sam always had a smile on her face and was empathetic about my situation. My bad day was turned around thanks to Sam. Staff like her are the reason why I decide to return to the Gwen every year. Thanks Sam!
Darsh G
Lovely stay at the Gwen
Lovely and clean hotel. Great location. Staff is lovely—Luigi at reception is especially top notch and provided amazing service!
Maryanne Makred... S
It was nothing less than amazing.
Brianca was so amazing. Swift service. Amazing customer service, as a titanium elite member I felt so welcome. I love her. And I hope she continues to grow and be here.
Devin G
Kayla is awesome
Kayla is the best server I've had in months!! Thanks Kayla for sharing your delightful personality with us and for taking such great care!
Traveler31450565034
Wonderful stay!
I travel to Chicago a lot for work and this was a first time stay. And a wonderful one. I was pleased I got a suite upgrade (I made Titanium on the year with this stay), but it was far more than that. The service was consistently terrific. The front desk, room service. To a person they were at the top of their game. The hallways and fixtures are lovely and the bed was tremendous. I was little worried as my room was on 7 just above the lobby roof top terrace but they assured me (correctly) the live music would end early. I highly recommend this hotel as I did at my meetings, and I will be back, hopefully for longer. Also, of course, if you do have time to tourist (used as a verb) it’s a wonderful location as well.
Michael P - Miami, Florida
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