The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Chicago, Illinois

9.3 First Class

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About the Hotel

Named one of the Best Hotels in Chicago 2016 by Travel + Leisure, The Gwen, a Luxury Collection Hotel is located on the Magnificent Mile in the landmark McGraw-Hill Building within walking distance to many of Chicago attractions and the Loop. The reimagined icon is adorned with panels created in 1929 by sculptress Gwen Lux, the hotel's namesake. Embracing her artistic spirit, the 311-room hotel, featuring 32 suites, also celebrates the energy and glamour of Chicago in the 1930s.

Location

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
521 N Rush St
Chicago, Illinois 60611

Nearest Airport: ORD

Features and Amenities

  • General Information
  • Non-Smoking Property
  • Pet Friendly
  • On-Site Amenities
  • Concierge
  • Laundry Service
  • Fitness Center
  • Valet Parking (fee may apply)
  • Rooftop Terrace
  • In-Room Amenities
  • Air Conditioning
  • In-Room Safes
  • Iron/Ironing Boards
  • Flat-Screen Televisions
  • WiFi
  • Business
  • Meeting Rooms
  • Business Center
  • Conference Facilities
  • Interests
  • City
  • Hotels
  • Signature Perks

Reviews for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

I will always stay here

TripAdvisor Traveler Review Rating Reviewed 20 hours ago

The hotel is amazing and the service is impeccable.

KathCannon22


NEVER again at the Gwen!

TripAdvisor Traveler Review Rating Reviewed 21 hours ago

VERY very disappointed in my stay at the Gwen, definitely will be my last! a business trip that was impossible to get business done on. Absolutely atrocious Wi-Fi and television connections, hardly could get on the internet and virtually zero TV service.. multiple calls to the front desk ruining my trip honestly. Better technology at a damn Holiday inn, but the kicker upon checking out.. yes CHECKING OUT, I got hit for a $1,200 deposit hold on my credit card and the only explanation was that "oh it would fall off" What sense does it make to bill me another $1,200 upon CHECKING OUT for a deposit hold?? Very shady... WAY too many choices in Chicago not going to the Gwen again!

582quentinf - Las Vegas, Nevada


The rooftop is awsome and Kayla and Judie bring us an espectacular service. Thanks all for youre service and food🙌😋

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

The experience was very good and the food super good. Layla and Judie are awesome. Thanks for youre atention. We return to the rooftop

ileanita - Puerto Rico


Added bonus: Top Notch Concierge services !

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

Dear extended family were coming to The Gwen for a birthday celebration and I wanted to have a little welcome surprise waiting for them. I am so thankful that Concierge Russell Zwolinski answered my call! He sent me the most helpful link and walked me through the menu! He went above and beyond, and had the patience of a saint, dealing with a tech challenged lady. He is a gem! If the treats are as sweet as he is, it will be an even more outstanding weekend for the guests! Russell you are wonderful!! Thank you so very much!

Joanne B


Great Stay at The Gwen

TripAdvisor Traveler Review Rating Reviewed 3 weeks ago

We had a great stay at The Gwen Chicago. We were in town for the Big 10 basketball tournament. Excellent hotel. Very quiet – we heard no noise from the street (this is a city after all) or from rooms adjacent to ours (sides or above). This was a big deal for us as we stayed at The Pendry a few years ago (also a beautiful hotel), but we often awoke from sleep from the sound of police and ambulance sirens. This did not happen at The Gwen. Location is also excellent. You can walk inside to the large mall across the street. Close to tons of restaurants and one block off the magnificent mile. I would be remiss in not recognizing the services of the concierge (Russell). He was fantastic. So helpful and a really nice guy. Thanks Russell for your excellent service and advice during our stay.

financemg - Princeton, NJ


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