Hotel Burnham Chicago

Highest marks for Four Season Chicago. Great and safe location. The staff at the front desk, the concierge and wait staff were friendly and made things happen. And…great views! I highly recommend the Chicago Four Seasons.

Over the years, I have stayed at all the hotel chains along Michigan Avenue, and the hospitality at this hotel is by far the best. The employees are friendly and truly want to ensure you have a great stay. I will diffidently stay there again!

An excellent experience from start to finish. A special thank you to Karen, who went above and beyond to make the stay memorable. She was incredibly responsive, professional, thoughtful, and helpful throughout the planning process, and her attention to detail was truly exceptional. The level of hospitality and customer service exceeded expectations, and it was clear that guest satisfaction is a top priority. Highly recommend, and many thanks again to Karen for making the experience so special.

Before I left Ireland, my sister handed me a Birthday Card with the strict instruction not to open it until the actual day. The actual day itself occurred on the first morning of my stay at the Chicago Four Seasons. I opened it and left it on the room table. The room cleaning staff spotted it and left a warm, welcoming note on my Birthday. Later on, a complimentary box of chocolates appeared. Nice touch. And, there were many more nice touches from the Chicago Four Season's staff. After arriving late and tired from New York on the Saturday night, the desk staff efficiently booked me in and advised me to dine in the restaurant while there was still time. I had a delicious late-night cheeseburger, followed by an ice-cold lager, the "77", personally recommended by Alessandro. For Sunday breakfast, one had a choice of opting for either the buffet or the à la carte menu. Mariana, the waitress assigned to my table, mentioned that I could "mix and match". So, it was the granola parfait and scrambled egg and bacon with three choices of bread to get the day started for me. Over the next few days of my stay, I was ably taken care of by John, Damien, Felipe and Jessie of the restaurant staff, either at breakfast or evening dinner. I would recommend the steak and French fries for dinner. The Chicago Four Seasons excelled in one other area that, thus far, I hadn't come across ; the room cleaning staff are on duty in the morning and also call again in the evening, ensuring that the room is always spotless. Will I return ? I'll have to return. I would like another ice-cold "77" ! Gerry.

Exception hotel!! Quality service, superb accommodations. Everything I expect from Four Seasons and more. We’re frequent guests at Four Seasons hotels and the Four Seasons Chicago did not disappoint.