Jump to: Room choices | Hotel description | Map | Amenities | Reviews
Discover the electrifying atmosphere of the Windy City at Hyatt Regency Chicago. Steps from Navy Pier, our newly-renovated downtown hotel offers contemporary rooms and suites, unrivaled services, and incredible restaurants. Stay energized in our StayFit™ Gym, enjoy creative cuisine at our three restaurants, and let our Concierge plan an evening out on the town. Whether traveling for business or pleasure, you’ll experience a relaxing and seamless stay at our downtown Chicago, Illinois hotel.
Hyatt Regency Chicago
151 E Upper Wacker Drive
Chicago, Illinois
60601
Nearest Airport: ORD
We took the option of not having housekeeping come every day. But when I needed fresh wash cloths and the coffee pods to be replenished, the housekeeper quickly responded. Although the pillows were too hard for my preference, I let the hotel know and they immediately sent up two perfect pillows.
Peggy C
We stayed @ this excellent property for 6 nights in April 2025, in their newly renovated river facing junior suite. The junior suite was fabulous. It felt like home away from home. 2 separate areas, 2 closets. 2 televisions. Very tastefully done rooms. This is a no frill kind of city hotel though. There is no room service. Frankly I did not mind it at all. It was a great experience. I have stayed in Park Hyatt Maldives and newly opened Alila maldives as well, and off course they are lavish resorts, and charge a hefty price as well, however, here the experience was again great, and kind of liberating without all the frills. The breakfast buffet was good. The omelettes and sausages were great. The spread was OK. I wont say it was fabulous, but it wasnt bad either. Do note that most of the servers @ the breakfast are in the senior citizen category...and that was new for me! However they did their job well. But they do close the buffet on most days (if they have a group) and then u have to order from the table. However, even that was OK, and went better than I expected. The staff is generally good..Mohammad & Judith @ dinner were very nice. Barring one senior citizen server..Roland..(who was extremely rude & least interested in doing his job), rest of the staff was very good. Check out was also a breeze. Liam @ the front desk, a young man was very keen to help in all aspects, and we really appreciated his desire to iron out any final billing issues. The housekeeping was again very efficient. No issues of any kind. The room was cleaned well and we chose daily cleaning. The location of the property is obviously fabulous. Its close to everything. We just got down walked as much as we could. Everything was so close from this centrally located property. The biggest negative was the really pathetic shower head in the bathroom! I have never encountered such a poor shower anywhere in any of my stays! I wonder who chose this shower head? Taking a shower became a punishment due to the poor design of the shower head. So if you are looking for a no frill, nicely done, centrally located premium property for your stay in chicago, this Hyatt Regency will do very well!
PrashantS2136 - New Delhi, India
Enjoy easy access to everything the area has to offer, with a wide variety of restaurants just a short walk away. Perfect for casual dining or a night out. Most major attractions are only a quick trip from your doorstep, making it a convenient base for exploring the city.
Jessica Y
really wonderful experience and pretty place, close to tourist places, friendly and very clean, I do really would repeat this experience, 100% recommended. Very nice, comfortable, and familiar, excellent, I cannot describe how amazing it was
anabellaruizb - Merida, Venezuela
Love the Riverview suite, worth the extra money over a standard room. We have been coming here for nearly 20 years for long weekend getaways. Close to shopping, dining, movies, sightseeing, etc. Summertime is pricey so often we will come in winter.
peasncarrots - Wixom,MI
Read more reviews or write a review
© 2025 TripAdvisor LLC. All rights reserved