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Discover the electrifying atmosphere of the Windy City at Hyatt Regency Chicago. Steps from Navy Pier, our newly-renovated downtown hotel offers contemporary rooms and suites, unrivaled services, and incredible restaurants. Stay energized in our StayFit™ Gym, enjoy creative cuisine at our three restaurants, and let our Concierge plan an evening out on the town. Whether traveling for business or pleasure, you’ll experience a relaxing and seamless stay at our downtown Chicago, Illinois hotel.
Hyatt Regency Chicago
151 E Upper Wacker Drive
Chicago, Illinois
60601
Nearest Airport: ORD
The location of this hotel is great, but the price is not worth it for the few amenities provided. This hotel does not have a pool or spa, and has one actual dining option that was mediocre (but you have to pay a $25/night fee that can only be applied to hotel dining after 5 pm). Additionally, we had issues with stained bed sheets one day after housekeeping came and a broken iron that caused us to be late to an event. Issues typically took a day or two to be resolved, which is frustrating when your trip is only a few days long. The biggest issues was that we wanted to extend our trip by one day. In order to do so, we had to do a complete check-out and create new booking, which caused has to have to pay additional taxes and fees again in over $100. Hotel staff also wasn't able to help with the new booking and told us we would have to make it online on Hyatt's website and then return to the front desk to get it updated and connected with the previous booking. Overall, this took a little over 2 hours and was quite the headache.
Hira A
The hotel’s location is extremely convenient and comfortable. The hotel itself is gorgeous, very well updated and modern. We felt safe while we were there and appreciated the food and snack options. Additionally, the elevators were quick and barely any back ups. The hotel room was comfortable and a highly exceptional room service crew kept our space clean. We had a wonderful time at this hotel and appreciated the easy check in process via the Hyatt app.
Courtney E
Location of this hotel is wonderful. Rooms are clean. There is 25 bucks credit each night you say with them which you can use at any of their restaurants. Room service was good and fast. Plus free bottle of water (As much as you need) Never seen that at other hyatts
siddhantmehta233 - Union City, New Jersey
Worst bed I have ever slept on might as well have slept on the floor. They also have a stupid accent light above the tv and the switch to turn it off was part of the plug switch plate with no indication that it was also a light switch, even the hotel staff couldn't figure out how to turn it off.
Aaron M
We are globalists and had a couple free nights to use up before October. We took our 3 year old downtown for a staycation. The location of this hotel is great! They upgraded us to a great city view which he absolutely loved seeing all the boats and American Flags.
921whitneyf - 60068
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