The Langham, Chicago

The Magham Chicago is perfectly located within downtown Chicago, and i do mean perfect. Sitting right on the Chicago River, it's surrounded in every direction by outstanding sights, outstanding restaurants, and outstanding bars. Clean and safe area.

fantastic hotel in the heart of Chicago; super attentive staff with the eye for the detail making a huge difference - can only recommend that hotel!

This was our second stay. While our first visit set a higher bar, this one was ok for the most part. We appreciated being able to check in hours early, especially since the hotel was fully booked. That said, a fully booked property also meant no upgrades this time. We booked through AMEX FHR, but unlike our previous stay, we didn’t receive a personalized welcome amenity. We were told that’s CSR perk, which was odd given we received one last time under FHR. Our room was comparable to our previously upgraded one—just different views. This time, we barely had a river view. At night, the room made weird, creaking noises, like a door slowly opening in a horror movie. You know the sound. Spooky stuff. It eventually stopped and didn’t impact sleep, but it was strange. The bathroom scale didn’t work. The shower water pressure was excellent. The TV was video setting was off and we had no way to adjust it. So frustrating when hotels replace a TV’s native remote with a generic one that doesn’t do anything but change channels and volume. Chromecast didn’t work with Netflix, Starz, HBO Max, or HGTV. Only Hulu worked. While we’re on electronics, Langham needs to find a solution for its outlets. Behind my nightstand was a nightmare. Overloaded outlet with a multi-plug adapter with multiple large chargers and devices plugged in. Most definitely a fire hazard! Room service was quick and the food was delicious. However, one order arrived with a badly stained tablecloth and visibly dirty utensils—including stuck-on food on the fork. That was unacceptable. We love the room layout and floor-to-ceiling windows, but we’re ready to explore other luxury hotel options in Chicago. We won’t be returning :(

The Langham Chicago delivers an exceptional luxury stay from start to finish. The location is incredibly central which was perfect for exploring the city. You can easily reach either O’Hare or Midway airports via the metro. It’s also just a 16-minute walk to the Art Institute of Chicago. The lobby, located on the second floor, is beautifully designed and exudes high-class elegance. The Club Lounge offers stunning views straight out to the lake. Service was outstanding—Marcus and Armondo at the front desk were especially friendly and professional. The staff at the lounge: Julein, Nicole, David, Lysandra and an Asian Manager that i forgot his name were equally attentive, making the entire experience feel personalized and seamless. I highly recommend for anyone looking for a refined, world-class stay in Chicago.

We stayed at The Langham, Chicago with my two small children for our first trip to Chicago. The property and location are stunning and the amenities and service are the best I have experienced in many years! The staff at this hotel also are so friendly and we were able to walk to all the different sights we wanted to explore. We won’t stay anywhere else when we return to Chicago!