Pendry Chicago

Room was extremely noisy from outside the sirens and horns. You will not get a good sleep. The valet expect you to carry cash to tipon hand. If not, then they will be extremely rude. Make sure that you are in a suit to fit in the tire, because if you are in any street attire, the management will look at you and judge you and look at you like you do not deserve to be there. If you’re going to this place, make sure you wear a three-piece suit and look like you have $1 million because if you don’t, you will definitely get judged and you will definitely not like the vibe that you are getting there. I recommend trying somewhere else I would never visit this place again.

Stayed here for 1 night before Chicago half marathon. Reservation via FHR from Amex. There were 4 of us including two adult children running the race next day. We arrived around noon and a room was available but on a lower floor. I was disappointed that the only upgrade option through FHR was to a room with one king bed. I feel upgrades should be able to accommodate the same number of guests. Our room was nice. Two queen beds and standard amenities. Nothing over and above what I would consider normal room amenities. Coffee maker, water, overpriced snacks and alcohol. My biggest complaint was SO MUCH noise from the street below. Between sirens, horns and showoffs it was non stop until after 10:30PM. The staff was kind. In general it was just...fine. Valet is $82/night. I realize we had limited exposure to the property with only a one night stay, but for a 5 star location, it was just somewhat underwhelming. Probably not anything we would seek out on a return trip. There are plenty of other options for the same price in the area.

The Pendry is in a class of its own: sheer elegance with top notch, dedicated staff all around that one would expect from this high caliber of a hotel. Located in a beautiful Art Deco building in right Michigan Avenue, plenty of F & B and fun attractions/options nearby, attached cafe/brasserie Venteux, unforgettable rooftop bar and wonderful gym. Bar/"living room" area east of the foyer, also a great spot to enjoy some cocktails. Spacious rooms, comfy bed & sleek bathroom. 5 out of 5!!! Thank you the staff again --- Tre

The hotel was wonderful and the staff was incredibly friendly, especially Dolapo! He was very friendly and super helpful with anything we needed. He took great care of us!

Dolapo was just the most wonderful doorman! We was so kind and helped us. And remembered our kids every time they came in. He is just the best!