Pendry Chicago

The Pendry is a beautiful and well appointed hotel. It is centrally located in the heart of the city. The rooms are spacious and comfortable. The bellman Dolapo was extremely helpful. He assisted with our bags when we arrived, directions and when we were leaving.

I booked a trip for my husband's birthday and after hours of looking at other rooms, I knew the Pendry was the place to return to Chicago to. We stayed there in March 2024 and loved it. At that time, we stayed in the City King, so this time I reserved a Corner King. We were upgraded to a Tower King and the room was amazing. We brought our (2) little dogs and they enjoyed their stay, too. We look forward to coming back as soon as we can! Everyone was so welcoming, and everything is so close by. We took the train, so we didn't have to valet, but that team is still as welcoming as everyone else. Don't overlook this place. We'll always choose the Pendry when we visit Chicago!

My sister, a friend of ours, and I stayed at the Pendry Chicago for three nights and had an incredible experience from start to finish. We booked the Corner River View Suite, and it was absolutely awesome—spacious, beautifully designed, and the views were stunning. A special shoutout to Muriel at the front desk—she was exceptional. She checked in with us daily to make sure everything was perfect, and her attentiveness really made us feel cared for. In fact, everyone we encountered at the hotel was wonderful—professional, warm, and clearly great at what they do. From the beautiful room to the top-notch service, everything about our stay exceeded expectations. We wouldn’t hesitate to stay at the Pendry again and highly recommend it to anyone visiting Chicago!

Amazing stay on our Chicago city break. Staff goes out of their way to please which started when the valet helped me make a difficult turn so I could get my large car to the correct curb. Front desk explained everything like they were expecting us. Our friendly valet/doorman greeted us, by name, each time we returned to the lobby. The bellman who took us to our room knew everything about Chicago and the room- so friendly and we were glad to see him again the next morning. Had a wonderful afternoon snack at Bar Pendry (best old fashions and yummy food) and a lovely and delicious breakfast in Ventreux. Our only disappointment is that rain closed the rooftop bar. Prices not for the feint of heart but well in line with the classy luxury big city hotel that it is. Can’t wait to come back!

Great hotel but very loud, on 17th floor and could hear all street noise. Murial at front desk was amazing, but the concierge seemed condescending. Did not offer us the listed car service to spa as shown on Pendry site, and suggested we go to a 25 dollar spa as if we were not classy enough to be there. Showed up at restaurant at 7am for which would not seat us for breakfast and made us eat at the cafe even though the open time was 7am. Seated another guest 10 minutes later in the actual restaurant. Why???? Amenities were amazing, great mattress and pillows and clean room. Had a great nights sleep regardless of the noise.