Pendry Chicago

We stayed at the Pendry Hotel Chicago this past weekend. It was magnificent. The rooms are extremely clean and have modern furnishings. They were able to accommodate our request for adjoining rooms, which is great if you are traveling with Family. They were helpful with tips on how to get places and fun activities to do. Miriam, the front desk staff was especially wonderful.. like you’ve probably read in other reviews. The noise from Michigan Avenue was loud at night, but this was no fault of the hotel. The location was perfect and we did not need a car. We were able to walk to many sites attractions tours and restaurants. I highly staying here if in Chicago we will certainly be back if our plans allow..

Stayed there the nights of June 5th and 6th for my nieces wedding. The reception was held there. It was very beautiful but the outside patio area was extremely crowded for anyone to sit down and relax. The food they served was pretty bad to say the least. None of us could eat our filets because they weren't cooked enough and were bloody. We just had the basic standard room with two double beds. The room was ok but certainly nothing special for the price. Best thing the hotel has to offer I'd say is the location. It is also clean. But, it doesn't give off luxury vibes that I was hoping for.

It’s a gorgeous hotel downtown Chicago, within an easy walking distance to many attractions. Tons of food options nearby. Public transit is actually really easy use which I was not used to so it was a pleasant surprise. As a solar traveler, I really appreciated everything being clean and safe and beautiful.

⭐️⭐️⭐️⭐️⭐️ We had a wonderful stay at the Pendry! The hotel is beautiful, spotless, and exceptionally well maintained. The rooms were comfortable, the common areas were immaculate, and every staff member we encountered was professional and welcoming. A special shoutout to Dolapo, who was truly one of the highlights of our stay. From the moment we arrived, he made our family feel at home. Every day he greeted our kids with a huge smile, often saying, “Hello, Sir Liam!” and taking the time to ask both of them how they were doing. He was fun, engaging, and genuinely interested in making their day a little brighter. Our kids looked forward to seeing him every time we entered or left the hotel. It’s rare to find someone who connects so naturally with children while also providing outstanding service to guests. The combination of a beautiful, clean hotel and team members like Dolapo made this a memorable stay for our family. We can’t wait to come back! This reads like a genuine family review and gives credit both to Dolapo and to the hotel overall.

I don’t enjoy writing this because I usually love Pendry Hotels, but this experience just did not meet the standard for the “luxury” label or justify the exorbitant prices charged. The noise level is the biggest issue. The hotel is located on one of the busiest and noisiest corners in the city, and the rooms have no sound-proofing. You can expect to be woken up multiple times throughout the night by sirens, honking, motorcycles, music, etc. that are so loud it feels like they’re in your room. This continues throughout the entire day as well. I have stayed in many big cities, and have never experienced anything even close to this. Note: We asked to move to a higher room, but weren’t able to (although I’m not sure it would’ve helped much). For as much as you pay to stay here, you’d expect to at least sleep comfortably through the night.. We had several issues with the shower (the knobs were broken), but overall the room itself was nice. That said, the elevators were nearly non-operational, so we found ourselves waiting 5+ minutes each time we needed to use it - only to then stop on nearly every floor as all guests were experiencing the same issue. Although it allowed you to meet the other hotel guests, since a very long elevator line would inevitably form each time (haha)! However, when you forget something in the room or are trying to meet your Uber downstairs, this becomes quickly problematic and frustrating. Unfortunately, the entire experience just did not equate with the cost to stay there and the noise made the whole weekend less than relaxing as we didn’t get much sleep. I share this so others don’t make the same mistake.