Pendry Chicago

If you consider that the location is great; the room is very nice; and the beds and the pillows ares super comfortable, those are nothing in comparison to the quality of the staff. Thank you for making my birthday a memorable one! I wish I could remember everyone’s name so I could right them down, but at least I can give a shoutout to Dolapo and Perry!

The location couldn’t have been better and the staff was so accommodating and friendly. Dolapo especially went above and beyond.

Amazing hotel with amazing staff. From the moment we checked in until the moment we checked out. Perry, Michael Mc and Nike made our stay even better. Always welcoming and so so helpful. Rooms were amazing and comfortable. Great TV selection for when you're stranded inside because of a weather warning. Bottomless Mimosa's went Dow a treat.

From December 12to December 14, 2025, we stayed at the Pendry Hotel Chicago on Michigan Avenue. The hotel featured an art deco of modern and classic style, offering a trendy yet cozy atmosphere. The elegant rooms and outstanding attention from the staff, who were dedicated to delighting each guest, made the stay memorable. Many enjoyed the high-quality cocktails and ambiance in the lobby. Its strategic location provided the best of Chicago, making it a high-end experience. We will consider staying at the Pendry Hotel Chicago again.

This is a really nice place to stay at would really recommend it for any special night or any other events, I had stayed here for my girlfriend 21st birthday which the room I had got was a really nice room and was really happy with the room which I had a bit of trouble with choosing what room to look for and which would fit my liking, Nina at the front desk was fantastic which she really helped me out with choosing that room for me and which the room she chose had a nice view which is hard to find, I was really satisfied and so was my girlfriend. This is a really nice place to stay and have amazing people that will help you with any questions you have which since this was my first time here, I had gotten lost a couple of times which I was helped by Michael which he was really big help since it was my first time here, he was more then happy to answer all my questions I had with no problem and even better show me where certain rooms they had that we were able to attend there which was really helpful since it’s a really big hotel, I would have gotten lost by myself but happy to say I had Michael show me how to get to certain rooms especially the gym which I did not know I had to take a other elevator but glad he was there to help, I wouldn’t hesitate to ask anyone for help they are all really lovely and amazing customer service and if you ever come across Michael don’t hesitate to ask him any questions you have, he's really helpful and will try his best to show you or help you get where you are trying to get. I would for sure come and stay here again.