Pendry Chicago

I was in Chicago for the marathon. I stayed at a different hotel for the race itself, & checked in here after. I should’ve stayed here the whole time as it was also close to the start & walking distance to all things Chicago. I really loved my stay. The rooms are spa like & the attention to detail was appreciated. There was a lovely espresso maker in the room, the bed was comfortable & the room was large. The bar was nice as well. I wish I would’ve used the gym, but having just ran a marathon, I didn’t. Every staff member I interacted with went above & beyond. I will stay here again when I return to Chicago.

The Pendry delivers a perfect mix of luxury and comfort, our room had a lovely view of the city and the beds were so comfortable we almost didn’t want to leave the room. The staff goes above and beyond to make you feel right at home. Michael, our bellmen, made a lasting impression on us—he surprised my child with a stuffed penguin upon entering the hotel (which my child hasn’t put down even since returning home), he offered many local recommendations throughout our stay, one being an amazing restaurant close by, and even helped us safely navigate a busy street to catch a taxi. He was so kind and attentive it truly elevated our stay! We will most certainly be returning in the future to the Pendry Chicago everything felt tailored around us, and cannot say enough about the staff. 10/10 would recommend

We love the Pendry Chicago! Gorgeous hotel with a lively bar and ambience. Muriel at the front desk was incredibly professional, warm, and made our trip memorable and special. This was our second stay and we will be back again!

From the moment we arrived, the Pendry Chicago impressed us with its stunning design, exceptional service, and thoughtful touches — from the warm welcome to surprise strawberries in our room. The staff handled everything with genuine care and professionalism. The breakfast at Venteux was one of the best we’ve ever had. We left with smiles (and matching Pendry coffee tumblers!) and can’t wait to visit again — truly a class-act stay in every sense. Thank you to Stephen and the amazing leadership team and talented staff at the Pendry Chicago.

I recently stayed at the Pendry Hotel in Chicago for a work conference and had an unforgettable experience. I’ll admit, I was not the easiest guest. I was feeling super anxious late at night on the 18th floor, and around 1:30 a.m., I came downstairs looking for help. That’s when Mario stepped in and truly went above and beyond. He kindly moved me to Room 311 on the third floor, and it made all the difference. My room was fantastic, immaculately clean, with a perfect view, comfy bed and an outstanding shower. The hotel gym deserves a special shoutout too. This was hands down the best hotel gym I’ve ever seen in a hotel. Whether you're looking to work out or want to use one of the Hyperice massage guns to work out the tired muscles, it's a must-visit. Dining at the hotel was also a treat. The restaurant was excellent. I sat at the bar and all the bartenders were very attentive. I highly recommend trying the baked brie, it was absolutely delicious! I also want to thank Perry the Bellman, who was incredibly helpful throughout my stay, and Brian, the Front Desk Manager, who was equally outstanding. Every staff member I encountered was warm, professional, and genuinely committed to making my stay comfortable. Thank you to everyone at the Pendry for turning my visit into something truly special. If I ever find myself back in Chicago, I will definitely be back!