Radisson Blu Aqua Hotel

SO many issues with the room 623 Corner Balcony Park View. Cracked bathroom tiles, very dirty grout in shower, stains on walls, terrible television remote connection, no balcony chairs/rug, no house shoes/slippers, NO face on the drawer on the desk, 0 USB C capabilities in the room, stained ironing board. Noise was very loud if you are a window open sleeper as the Fire Dept. gets a call, but fades quickly. There was also a group of nicely dressed people that would conference around 1/2 at night to smoke the hippie sticks on top of the pool deck/garden walk. Great things would be the double heater/AC unit, european windows, lovely frosted glass in bathrooms, great food at the restaurant inside. Can utilize the Pedway system right from the hotel lobby. Location was nice and accessible, lobby atmosphere was beautiful but was completely lost once into the hallways, zero scents like other top hotels, but nice wallpaper. Choice decided to send a AI email out to me as a reply after writing a review on their site. So here are all the pictures

Great experience from the moment I arrived. Hassan was very helpful and ensured i could keep my bags safe while waiting for my room. The girl at the front desk was also very nice and provided some various options to explore while waiting for my room. Would highly recommend

Wonderful and well-appointed comfortable room. Hotel was quiet and the restaurant was awesome. Great service, delicious food and a very upbeat atmosphere and my server Daniel, was simply the best. I would highly recommend staying at this hotel!

This was our second stay at the Radisson Blu Aqua this year, and both experiences were outstanding. The guest rooms were exceptionally comfortable, the hotel amenities perfectly suited the needs of our family, and every team member we encountered demonstrated the highest level of professionalism and hospitality. We would like to express our sincere appreciation to Tara in management, Hassan and Fadl in guest services, and Paul and Brie in the FireLake Grill House for their exemplary service and dedication to guest satisfaction. Their commitment to excellence truly elevated our stay. We look forward to returning to the Radisson Blu Aqua in June ‘26 for our next visit to Chicago.

The lobby area is nice and seems to be where they put all their money. Rooms beds feel like they came from motel 6, a lot of marks on curtain, walls, and misc. damage of that nature both in rooms and elevators. Overall felt like it was nice from a distance but unkept close up. Also dumbest bathroom design if you’re staying with a friend or want to maintain any sort of illusions with your partner. The sliding door has a very large gap at bottom and does not close, leave maybe a three inch gap open. Toilet it sort of separate but is ultimately another sliding door that offers privacy visually but not audibly if your picking up what I’m putting down. Also the balcony door was behind a desk, like they were trying to hide it, and maybe for good reason cause there’s zero furniture out there and a slight downward slope which was a little unsettling. My biggest issue was the parking garage, that would receive a resounding 1 star. Zero signage of where to go, dead ends, how to go up or down, etc. Kept finding myself at a dead end where I’d have to do a 10 point turn to turn around just to find myself at a new dead end. A lot of random equipment, trash, miscellaneous items taking up spots and most open ones were reserved, and again, no signage of where guests should park. Some areas were fully unlit which didn’t feel safe. And all this luxury parking for $63 over night. Once you find a spot and then find your way to an elevator you have to go on another journey to find your way to the hotel lobby. There was a sign when you first got out of the elevator pointing to the left or right, of which the doors to the right were closed and looked inaccessible, and the left was unclear where to go. It certainly doesn’t sound like it but I’m not a hard person to please, but the flaws at this place for the price were surprising.