The Ritz-Carlton, Chicago
Chicago, Illinois
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About the Hotel
Poised atop the monumental Water Tower Place, The Ritz-Carlton Chicago wafts through the air high above the Magnificent Mile. From lavish décor to attentive service, each element of this urban sanctuary captures the essence of timeless luxury. Bedrooms and suites boast large picture windows that showcase stunning city views. Torali is more than a restaurant; it’s a dining experience. Overlooking Chicago from the 12th floor, Torali offers a modern steakhouse with an Italian touch. Traditional antipasti and handmade pastas are featured alongside prime and dry-aged meats, and Old World-inspired cocktails and fine wines are best enjoyed in the copper-clad bar or the lounge-inspired rooftop. The luxury experience at this Chicago hotel extends to its spa, where guests are invited to forget the outside world if only for a few hours.
Location
The Ritz-Carlton, Chicago
160 East Pearson St. at Water Tower
Chicago, Illinois
60611
Nearest Airport: MDW
Amenities & Services
- Concierge
- Pool
- Spa
- Fitness Center
- Restaurant
- Bar/Lounge
- Room Service
- Kids Club/Programs
- Business Services
Reviews for The Ritz-Carlton, Chicago
Disappointing Stay Compared with the Park Hyatt
Stayed at the Chicago Ritz for 3 nights in October 2026. Pros: - Superb location. - Nice views from the higher floors. - Front desk staff were courteous, professional, and helpful. They also kindly accommodated our late checkout request. Cons: - The room decor has a somewhat cheap, Vegas-like feel and does not live up to the standards I would expect from a Ritz-Carlton. - The shower has a single-knob control with no ability to adjust the water flow—it is essentially either on or off. The rain shower was also more like a light drizzle than a proper rain shower. - Room service food was well below par. In fact, it was disappointing even compared with food from an ordinary diner costing a fraction of the price. - One of the coffee cups in the cupboard was disgustingly dirty. Please see the attached photo. Having stayed at the Park Hyatt for the previous 3 nights, we genuinely regretted our decision to move to the Ritz. The contrast in room quality, overall feel, and dining experience was significant.
Eugene R - Hermosa Beach, California
The best hotel
Armani 10/10 the best hotel it’s the best the best bar the stuff are great people are great here so much fun restaurant have good food nice vibe
Daniela D - Miami Beach, Florida
Chicago girls out
The best express Martini,Armani the beat
Venture48235521970
Beautiful Ritz
Girls trip!! Friends for 25+ years … some things never change , thank you Armani 💕
Kelly P
Afternoon Tea
We had a wonderful experience at the Before Midnight Tea at The Ritz-Carlton. The food was absolutely delicious, with a creative and beautifully executed theme that made the experience feel truly special. The staff was professional, attentive, and welcoming throughout our visit. The beautiful views added an extra touch to an already memorable afternoon. A lovely experience from start to finish—I would definitely recommend it for a special occasion or a unique afternoon treat!
Cristal1625 - Chicago, Illinois
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