The Ritz-Carlton, Chicago

Our stay at Ritz was wonderful. The hotel is clean and modern. The staff is friendly. Armani was fantastic. We booked the breakfast included rate which was well worth it. Great walking distance to all things Chicago!

I love this hotel. I love everything about it, from the location, to the beds, but most especially the entire team that works there. Special shout out to Alice from the lounge. She was amazing and so attentive. She made our trip extra special. It was our 30th wedding anniversary and we were so well looked after. It’s our go to special occasion hotel when we need a staycation. Look forward to visiting again soon. Thank you to all who helped make our wknd special!

Armani is 100% authentic! Mixologist extraordinaire! You have to check him out at the Ritz Chitown!

For context: longtime elite Marriott member averaging about 50 nights a year these days on a combo of business and leisure travel. We’ve enjoyed our time here, so figured it was time to spend a moment to give the Chicago Ritz the 5-star review they deserve. CHECKIN/FRONT DESK 5/5 We arrived around 10:30 am on a busy Labor Day Weekend. Again, nothing but a quick, friendly and easy checkin. ROOM 5/5 We were lucky enough to snag a Water Tower Suite for two nights. I would to specifically thank Peter Simoncelli and Karim Ghanem for helping arrange the suite. Thank you! I’ve included a few photos of our suite on the 24th floor. Room is a typical Ritz one with excellent finishes and touches, including lots of plugs, blackout curtains, a stocked minibar and two full bathrooms. The bed was perfect. Turndown service was provided. Bathroom has luxurious toiletries and the like. LOCATION 5/5 Excellent location in close proximity to the best Chicago has to offer. RESTAURANT 3/5 Honestly, our experience at Torali was mediocre. The service was exceptional slow and the service staff (excluding the manager who came over) was not particularly friendly. I’ll keep it short, but we wouldn’t come back here to eat. Service at the bar was 5/5. Absolute would recommend that. OVERALL 5/5 The property, service, location and staff were all top notch.

Such a lovely staycation at the Ritz to celebrate a very special milestone for our little one turning 4! The room was immaculate, and the turndown service was such a beautiful touch. Excellent service from the front desk, in-room dining, and the entire spa team. A special thank you to Joshua for the thoughtful amenity and sweet treat, It made our little one’s stay even more memorable. We truly enjoyed our stay!