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The Windy City has long been home to Italian and Irish Americans, but there is now a French revolution underway at 20 East Chestnut - where Sofitel Chicago Water Tower resides. This 32-story downtown delight boasts a sleek design with equally modern interiors. Rooms take on a minimalist feel without sacrificing noted amenities. It is pure pleasure with designer furnishings, oversize marble baths, and cityscape views. The lobby, illuminated by the soft glow of candles, boasts relaxing conversational nooks, intriguing artwork and the aroma of fresh flowers.
Sofitel Chicago Magnificent Mile
20 East Chestnut Street - Downtown
Chicago, Illinois
60611
Nearest Airport: ORD
I typically don't take the time to write reviews, but the service here was so excellent that it seemed necessary. Great value, great location, great staff. Highly recommend.
Kevin O
The trip was good and the hotel experience was very good. Especially important and appreciated was letting my wife and I get into our room early........we just arrived in Chicago in the early am hours after a flight from Honolulu and were very tired. My business meetings there in the hotel were staffed well and the "break out" food/snack was excellent.
JohnMillerHI50
This architecture landmark building is located just off Michigan Ave very near the Hancock bldg.the luxury room on top 2 floors was very comfortable & included a beautiful & much needed in CHI Nespresso coffee machine in room. Views of lake Michigan & the city skyline were exceptional. All the tourist attractions were a quick walk and the best shopping was right outside the door! We would stay here again if visiting this incredible city again! Cora at reception was helpful to us after check in and getting into our room took nearly 1 hour and 40 minutes!!
guap0bumsies - Miami, Florida
Everything was amazing. The people were so kind, the room was clean and welcoming. The food was delicious, even the vegetarian options.
jennyM6996OI
First time guest. Great propery! Very central location in Gold Coast. Within walking distance from Michigan Ave. Tons of shopping, restaurants and bars. The property itself is very well kept. They offered complimentary tea and coffee in the morning along with fruit infused water during the day. They offer turndown service as well which is always appreciated. The suite I got was very spacious and the mattress and pillows were heavenly. I slept so peacefully due to the fact that the blackout curtains really do their job, and the building is very well insulated to block out exterior and exterior noises. The bathroom was spacious and well lit. Lobby was immaculate and aesthetically pleasing. The clientele here is very friendly and hospitable. I enjoyed conversing with other guests while I was sitting in the lobby, waiting for my room. This property has multiple elevators, they move quickly- zero issues with them. Bellmen were very friendly. Cora, the manager at the front desk was so welcoming. She informed me of their rewards program and made check in smooth. She also provided me with a complimentary upgrade since it was my first time staying at the property, along with a late checkout and early check in free of charge. Cecilia really made an impact on my stay. The customer service she provided was top tier. She personally walked me to multiple rooms to make sure I liked them before booking. My heart was set on a high floor with an amazing view and she did everything she could to help me find the perfect room. I couldn't have been more happy with my stay. Cora and Cecilia were exceptional! Thank you for an amazing first time stay! I look forward to my next stay.
Erin J - Pittsburgh, Pennsylvania
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I very much enjoyed my stay at the Sofitel Chicago Magnificent Mile. The accommodations and staff were beyond my expectations. I appreciate the ease with which I made the reservations through Luxury Link and look forward to using your service again in the future!
T.B.