Sofitel Chicago Magnificent Mile

bad week in Chicago given poor weather but the stay Sofitel brightened my stay. front desk and concierge were very friendly and helpful. Room on upper floor was perfect with good turndown service.

A romantic Valentine’s Day getaway made rven more special by rose petals and the attention to our every request and inquiry. Alem was so attentive and sense of humor and fun made our stay extra special . Thank you Alem !

Rooms are loud and you hear the music from your neighbours. Climatisation is noisy. Reception was not able to change the room rate from breakfast excl. to breakfast included. So quite disappointing for a hotel chain with high standards. But location is very good

Met up with friends after Thanksgiving dinner with our families and decided on a location that was central to where everyone was staying to have drinks. We were greeted by the most amazing and charming staff that we had ever met. Alem seemed to have had a connection to or had visited the home town of everyone in our party. One of our party he actually knew a friend of their’s. We could have spent the evening just engaging with him. Although we did not stay at the hotel we definitely decided that upon our next trip back home to Chicago we all have to stay at Sofitel!!! Thanks Alem for a great experience!!!

I love Chicago! And Sofitel puts me right in the thick of things. There's shopping and great food within steps of the hotel. Michigan Avenue and the Lake are mere blocks away. Our room was beautiful with a picture perfect view of the city. Thank you, Alem, for welcoming us at the front desk with such warmth!