Sports Illustrated Resorts Chicago

Top 3 things: Service, rooftop views, cool historical building LOVE the rooftop and the views, the guest exclusive accessto it so it's not overcrowded and feels super VIP. The games and the complimentary happy hour add such a cool touch! Regarding the room: the storage and bathroom area was a healthy size and I loved the sit down makeup table and the size of the sinks so it was easy to share the space! It's in an old bank building so the elevators and original decor is super cute and you can still see the vibe from the Virgin hotel in the rooms, so it meshes well. The vintage SMEG cooler was convenient and cute but more than anything, the customer service La 'Tisa and Darrell (and you, too Mohamed!) provided made it so comfortable to come in to plus the texting leading up to the trip made it feel so personal eeeeven if it's an auto text and me replying like I'm texting a friend. The biggest part was they surprised us with an anniversary hotel gift and I was SO wowed, that was a first for us and we didn't even ask for it! They checked us in early which was huge and the staff was genuinely so kind, it was such a shocker coming from Nashville where good service is so hard to find! Will be fun to try the one here when it opens but I'll definitely be going back to this when I visit. I don't understand the reviews that complained about noise, it's a CITY. If you're looking for an all inclusive service hotel, this is not for you, but if you're like us and love to eat and drink and explore the city, this is a perfect way to make that happen, esp with that fridge! I will highly recommend this place, the convenience to the train and it's so walkable pretty much anywhere you want to go. Lastly, those homemade chocolate chip cookies....ALWAYS choose that when you have that option. I always felt safe and secure and loved that it wasn't overcrowded feeling.

My husband and I thoroughly enjoyed our stay. The resort is in the heart of downtown Chicago, making it the perfect location to explore the city. Our room was modern, comfortable, and offered beautiful views from the 20th floor. One of our favorite perks was the complimentary food and drinks served daily on the 26th-floor lounge. Although the resort is currently undergoing renovations and has limited on-site amenities, its central location more than makes up for it. We were within walking distance of Millennium Park, the Flyover Chicago experience, Navy Pier, and many excellent restaurants and attractions. Our only downside was the $79 daily parking fee. Looking back, we would have skipped the rental car and simply taken an Uber from the airport. If you enjoy live jazz, don't miss Winter's Jazz Club. We had an incredible evening listening to Better Together. We've traveled extensively around the world and appreciate great jazz, and this group was among the best we've heard. Chicago also exceeded our expectations. On our first day, we took the subway to a Cubs vs. White Sox game and experienced firsthand the city's passion for baseball. While Chicago often gets attention for crime, our visit gave us a very different impression. We felt comfortable exploring the city, and everywhere we ate, the food was outstanding. We can't wait to return!

Slow check in service which was painful after 14 hours travelling. The place is in a good location but it’s very dated and basic and bad views of the city. Limited amenities in the room and the rooms are not serviced so you have to ask if you need anything. Staff are friendly and nice. It was ok for our short stay but over priced for what you get.

The timeshare certificates or vouchers they offer are not worth the time . Its for the cheapest room and can't be used on the weekends. Its also has to be used at one time . Your also required to pay two sets of fees. Beware. Dont waste your time. They dont help with parking. I had to pay 50 bucks. Not even a discount

This hotel, unfortunately is a scam. They will not service your room for stays under 10 days which is outrageous. This information is not disclosed when booking nor to travel agents know it. This is no longer a forest. Our hotel amenities include coffee at a coffee shop and a standard hotel gym. This is not a resort. I would not recommend staying here.