Thompson Chicago

Had an amazing stay with amazing views, comfy bed and great food at the tavern. Nicole T. and Ahmad S. was amazing helping me out with recommendations. Great location with alot to do around it. Definitely coming back the views and rooms are very awesome.

Shawn and Nicole T are the best! They made the experience incredible and were the perfect way to start my experience. The hotel is wonderful and the room was spotless. Location is great in the middle of mag mile. I will definitely be coming back next time I’m in Chicago.

Very nice and clean hotel in a great location. The Thompson is in walking distance to everything you need. I talked to Nicole T a day before checking in and was delighted to meet her upon our arrival. She was super helpful and even gave us a free room upgrade to the penthouse! She knows Chicago through and through and definitely made our experience one for the books.

From the moment we arrived at the Thompson Hotel, Nicole’s service stood out as truly exceptional. Her professionalism, warmth, and attention to detail elevated our entire stay. She greeted us with a genuine smile and made us feel like VIPs from the start, ensuring every detail was perfect — from our room preferences to helpful local recommendations that made our visit unforgettable. Nicole anticipated our needs before we even voiced them. Whether it was a last-minute dinner reservation, arranging transportation, or simply checking in to see if there was anything we needed, she handled everything with poise and care. Her knowledge of the hotel and the surrounding area was impressive, and every interaction felt personal and sincere. Service like this is rare and deserves to be recognized. Nicole isn’t just great at her job — she’s the reason we’ll be returning to the Thompson Hotel. Five stars aren’t enough for the experience she provided. Thank you, Nicole, for making our stay outstanding.

The Thompson Chicago was an exceptional hotel. The location is perfect as it is surrounded by a multitude of restaurants and stores. When it comes to the service received, Nicole T. at the front, was amazing. She ensured our stay was very welcoming. Highly recommend to ask for Nicole when staying here!