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The Waldorf Astoria Chicago is elegantly appointed, ravishing, yet simple, revitalizing the standards of luxury hospitality in the center of downtown Chicago. Experience life's greatest indulgences, where nothing is commonplace, and outstanding is the universal description of every hotel amenity. As a Preferred Hotels & Resorts property, a commitment to superb service is designed to fit your expectations. The art of living is redefined in each classically appointed guestroom. Luscious bedding and deep marble soaking tubs in spa-inspired bathrooms are the recipe for rejuvenation. Airy, spacious, and light-filled guest rooms make your urban escape feel away from it all while being at the precipice of city hot spots and action.
Waldorf Astoria Chicago
11 East Walton Street
Chicago, Illinois
60611
Nearest Airport: ORD
I was in Room 905. Repeated banging or knocking sounds in pipes/ceiling that woke me around 5 am. Not ideal. Rooms are sizable and others might not care about the sounds. I do have to to note, the manager and staff moved me right away to a different room and were empathetic, to their credit.
GZuckerman - West Orange, New Jersey
Big shout out to Luis the valet - excellent valet service and a lovely guy!!! The Waldor Astoria is a fantastic hotel would definitely visit again in a heart beat. All round service fantastic - great location - right in the heart of Chicago!!!
Leo M - Toronto, Canada
I booked the hotel through my Capitol One business card. I chose the hotel because I am a Hilton diamond member. I called ahead of time to confirm my diamond status but was not told that I would not be getting any diamond benefits. When I checked in I was informed that because Capitol One uses Expedia I was not going to be afforded any of the benefits. If I would not have been misled when I called ahead of time I would have booked a Capitol One preferred hotel that gives the same benefits. The response from the hotel management and Hilton honors support was totally disappointing.
Steven G
Manager wouldn’t mediate with me when I told him he overcharged me. Never apologized. They Sold me cheap steak for 70$ that was medium when I asked for well done! The spa was so full we could barely move. Didn’t have room in any of the Amenties. Lady was very rude doing my toe nails and got mad when I asked for gel! Not comfortable or relaxing environment. This is the worst spa I’ve been too. I will never come here again. The manager was very unhelpful on top of charging me 2000$ as a hold on my card when we only spent 800$. So I had no spending money. Couldn’t get ahold of the front desk without going through hoops. Bath tub was FULL OF HAIR! the most unrelaxing beds. 22$ for toast and 37$ for ice cream. Prices are not listed for a reason!
Alexandria F
The staff at the Waldorf were wonderful. We stayed for our anniversary weekend and were given a room upgrade and small gift. Everyone we encountered at the hotel was thoughtful and attentive without being overbearing. The rooms were spacious and luxurious, and the facilities were all up to par for a five star hotel.
Thomas C
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