The Whitehall Hotel

Great hotel! Great location and the sweetest staff! Cheryl was an absolute joy and helped me get checked into a room early when I really needed it! Wonderful women. Recommend this hotel to anyone!

I stayed at the Whitehall Hotel during a recent business trip. The room was acceptable, but it felt a bit worn and in need of some updates. For example, the shower didn’t work properly. The reception staff were polite, though not especially welcoming, and I had expected a slightly higher level of service. The biggest disappointment was the breakfast – the selection was poor and mostly unhealthy options. The hotel was in a very central part of chicago which was a pluss. Overall, the stay was fine, but the hotel did not fully meet my expectations.

Cheryl is an absolute angel of mercy! She is understanding, sympathetic, and beyond helpful. She made a stressful travel day so much better!

Cheryl (at front desk) went out of her way to help and accommodate us. 5-stars for her service. Thank you again Cheryl you made our stay a success!

Just got home from a 6 day stay at the Whitehall. The hotel itself is located in a great spot. Walking distance to all the attractions! Across the street from the 360 Building! It is dated but also historical so that is understandable. Hotel is clean, rooms are comfortable. Staff are very attentive and service was excellent! The shower needs some improvement, we were on the 15th floor so that may have played into the very low water pressure. The breakfast was decent. The Kirei restaurant at the hotel is Asian, Sushi, the pizza excellent. Want to give a special recognition shout out to Miss Cheryl and Hassan at the front desk! They were both exceptional, helpful, went out of their way to make us feel comfortable, helped with attractions to see, where to go and eat!! They were both awesome staff…all the staff from room attendants to the restaurant staff were pleasant, nice, personable. Definitely would stay again! Thanks for a great week and vacation! Donna and Gloria