The Whitehall Hotel

Felicia K was extremely helpful and cheerful in the dead of night. Would absolutely return

This is a well-located hotel with a friendly staff, affordable prices, and quiet rooms. There is an ample breakfast included, as well.

Location is excellent, but that’s the only good thing about this. The bed is alright but the AC won’t work. On a hot Chicago week, this was terrible.

The best thing about this stay was location and bed. I spent four days here and of that, 36 hours was without air and the room at almost 80 on the 11th floor. They do not complete housekeeping daily. The staff was disappointing as lacked communication and follow through. It was not worth the money when I could stay elseware for similar costs. Hotel is very outdated and less clean than I’m used to as I travel often.

I stayed here with my sister and daughter from March 28, 2026 to April 1, 2026. My sister booked this get away through Great Value Vacations. The hotel itself is okay. It does need some upgrades. Seems very outdated. But the main problem was that I left a necklace with a charm in my medicine case inside a small travel bag. It wasn’t extremely valuable so I didn’t think I needed to use the safe. The travel bag was on the counter where our clean towels were left. But the next morning my necklace was gone. I reported it to the front desk but they seemed unconcerned. It’s the small chain with the A charm in the photo which was taken on the day we traveled to Chicago. I would never stay there again