The Serai

A Big Thank You to Team Seral! Thank you, Team Seral, for making our celebration truly unforgettable. We left with smiling faces and hearts full of joyous memories. Food: Absolutely top-notch — every meal was a delight! Property: Exemplary in every sense — grand, well-maintained, and inviting. Cleanliness: Spotless throughout — not a single mosquito despite the vastness of the property! Staff: A special shoutout to the entire team. Words may fall short, but your warmth, courtesy, and ever-helpful attitude truly stood out. You were always available and eager to assist, making our stay incredibly smooth. They even have a really sweet lady in the kids play room- Suma, very gentle, involved and engaging with the kids. Thank you Suma. Thanks to the chef. Thank you Uday. And a huge shoutout to the showstopper, Gagan — thank you for being available from the moment of booking until check-out. Your personal involvement in our celebration meant the world to us, and it truly made all the difference. Overall, we’d rate our experience a solid 4.5 stars — just holding back 0.5 for a few minor hiccups that were swiftly and efficiently resolved. Thank you once again for your impeccable hospitality!

Serai is surrounded by green trees and coffee plants. We had a great time during our stay.. The breakfast buffet had limited options, but the ala carte dinner menu with Malnad cuisine was excellent. The kids’ play area was great, especially lady staff member Suma took good care of my child. The overall staff service was excellent.

Nice place for weekend getaway. Great food and polite staff. Welcome needs to be natural rather than just a routine. There is hardly anything to spend more than one night and the property is small as well. Jacuzzi needs upgrades and availability of coffee in the early morning is a minimum expectation at a 5 star property. I give excellent rating for the Restaurant incharge and the Chiefs. Great food.

Chef anil kumar was amazing and we had a great experience at serai. The experience, room, food and hospitality was exceptional, especially the private villa. Highly recommend anyone else to definitely visit the serai and experience the stay.

Spacious rooms and the private pool was a star attraction. Liked the greenery and the plantation at the resort. Food was excellent, Chef Anil Kumar took care of our food very well. Service was prompt and courteous. We really enjoyed our stay.