Lucknam Park Hotel & Spa

We had dinner at the Walled Garden, Lucknam Hotel and it was a great experience. The restaurant is within the beautiful grounds and parking is plentiful. The restaurant's ambience and décor are lovely. Staff are very friendly and attentive. Good choice of food on the menu and reasonably priced. Afterwards we went to the hotel and had a look around. Robert was so kind to offer to drive us around to we could see the stunning surroundings. We have now planned to stay here next year.

We stayed here for our wedding anniversary - whilst the Spa and the team who manage it were 5. Star the same can’t be said for some of the other areas. A tall beared gentlemen wearing glasses who we presumed was one of the managers for the “Walled Restaurant” was nothing short of rude in his approach to not only us but some of the other customers - on entering the restaurant one of his colleagues had told us to sit along the side wall where tables were available. After taking our seats this gentleman came over to us and told us to move - despite us being advised to sit here. We had absolutely no issues with being asked to move but his tone and rudeness was not acceptable - something my wife wanted to follow up on at the time but I stopped her from doing so. This was Monday morning (14th July) albeit the gentleman who seated us the following morning was completely different - very courteous and attentive. Maybe some retraining is required. Overall we had a pleasant stay - with the Spa being the standout part of the stay. Our room was a little tired and very stuffy - not helped by the recent warmer weather- the fan we had been given to help wasn’t really up to the job. The additional charges are also a watch out when checking out - something we missed and would’ve challenged if I’d been a little bit more particular when paying - seems a little excessive and not warranted. Overall a nice hotel in beautiful grounds - The hotel falls short of a 5 star rating in our opinion and doesn’t warrant the 5 star prices that are charged. However the Spa is well worth a visit We would probably go back to the Spa but not for the hotel

Third time that we are staying in this hotel and it is always spot on. In particular, we love the rooms, beautiful and always spotless and the team in reception and porters. This time around we have tried the SPA too and loved it. We also love walking around the grounds. Hat off to the gardeners! Will be back soon!

Had the most amazing and relaxing weekend. We could not have spend our weekend in a better way. From arrival till check out was just one relaxing experience. I enjoyed my spa treatments, relaxing in the spa and a dip in the outdoor pool. We were impressed with the wine lists and the staff was so attentive.

This location is incredibly beautiful. The hotel, “walled garden”restaurant and spa are in need of significant upgrades. Understaffed and not friendly. I felt like I was being a bother to ask for anything. We sat at dinner for 30 minutes without anyone coming by. The pools and steam rooms not working properly. Very disappointed, particularly for the price.