Lucknam Park Hotel & Spa

We had a very disappointing stay here. On arrival the greeting was not friendly, we were made to feel the hotel was doing us a favour by letting us stay there. The clerk, Alex, treated us with disdain. We were offered a newspaper in the room, which they don’t tell you comes with a cost of £2.50 per day, even though they are complimentary in the lobby. A very chintzy move. The safe in the room was not bolted down, so was absolutely useless. They provided us with adapters that didn’t work. Alex came to our room to check it out and said our items had the wrong voltage. I’m no electrician, but I’m not sure how are standard items had the wrong voltage. They couldn’t find us proper working adapters and we were told to go to a petrol station at 10:30 at night, in a small English town where we had no car. The next day they managed to find us proper adapters. . At breakfast the next day we ordered eggs with truffles. The truffles were absolutely tasteless, with no truffle aroma. The response was the chef had a Michelin star, so it must be us. That night I had a spider crawling up my arm - so gross. On checkout we were not offered assistance with the luggage, so I ended up carrying our cases down the stairs myself. The manager, Sakis, had offered us lunch, but it was not something we were able to do. He said would think of another way to make it up to us but we never heard from him. All in all a very disappointing and expensive stay. Not worth it at all. This was not a 5 star experience - more like 3 stars.

What a wonderful afternoon tea which I would highly recommend. From the moment I asked directions from the gardeners at the front gate through to the concierge parking my car and to all the waitstaff, I cannot fault the care, attention to detail and service I received throughout the afternoon ... thank you all so much. The afternoon tea tasted delightful and beautifully presented... in fact one of the best I have tasted (and I have visited well known high class London venues).

I booked Lucknam Park to host a birthday supper and I was thrilled with both the execution of the dinner and how it was all organised. It was stunningly beautiful, and I could not have been more delighted. My friends and I had a wonderful time, and it was special waking up the following morning to the beautiful views of the spring gardens. It is a very special place.

Delicious lunch and Spa visit for girls 13th birthday. An extravagant birthday present this is true, but the team were great and the Sunday lunch was particularly good. Delicious food, attentive service and nice atmosphere in the walled garden restaurant. They had a children’s menu and then a set price 2 or 3 course lunch which was great value. Roughly £55 per head with drinks and service, which was excellent value for the quality. My daughters also enjoyed a treatment in the spa, which they thoroughly enjoyed and highly recommend.

Beautiful setting with a magnificent tree lined drive. I have no doubt that the gardens would look great in Spring/Summer, but mid September they were not at their best. The room was dowdy and tired, it felt like visiting your grandmother, with a worn carpet that you did not fancy walking on without shoes, the bathroom was fine. At this price there are much better options in the area. To end on a positive, the English breakfast was very good.