Aranwa Pueblito Encantado del Colca

This has to be one of the most beautiful locations, nestled by the river surrounded by mountains. The chalets were very comfortable and well stocked - robes, slippers, etc. The staff were helpful. Definitely recommend.

This is a spectacular site. The appearance is stunning. The restaurant is very good, great food and sensible prices, but it was very cold when we were there. The rooms are large and comfortable. The room safe was a real pain, sometimes it worked and others it didn't. The bathroom was looking a little tired. All in all it was a lovely place to stay, but just needs a little bit of attention to make it perfect.

The position in the bottom of the valley is magnificent and the buildings that form a hamlet are delightful The staff are efficient and kind. But the room I was in was very cold I turned on the electric radiator but that fused the power. I was asked to turn it off. The power then came on again Although the position is great it’s a long way from anywhere. About a 30 minutes ride from Chivay. So if you’re not simply staying overnight there’s not much to do here. Little walking directly from the hotel

While the hotel is set in a beautify location and is breath-taking, we also suffered the same issue as another traveler in 2024 - theft from our room. In our case, we caught the person red-handed - a hotel house-keeper who we marched to reception. After viewing CCTV, the manager - Ana Sanchez - would not call the police and indeed has stone - walled us ever since. She promised to email us after her investigation was complete (we had to leave to join the rest of our tour) but she never did and despite several emails, she has still not responded to us. The traveller in 2024 is correct - this hotel does not take responsibility for its staff's actions and treats guests appallingly. I would warn anyone being booked into this hotel by their tour company or thinking of booking that this is a hotel that does not actually care - whatever the manger says in her comments on Trip Advisor - do not believe her! We are not out of pocket as insurance will not pay without a police report or hotel confirmation. Either the hotel does not care about theft from guests or is part of the scam. Do not be fooled!

Jose Quispe was absolutely the best! Definitely made our experience so much more enjoyable. He was kind and very knowledgeable of the area. We enjoyed our stay very much! The hotel is clean and well kept. The outdoor areas are very nice with lots of plants and plenty things to do