Saffire Freycinet

Wow from the minute we arrived at the airport , being welcomed by the Saffire lounge , received a goodie bag for our journey to Saffire , welcomed like VIPs there too with local bubbles and the entrance is spectacular. Everything was amazing exceeded all expectations, beautiful food and wine , rooms, exceptional service by everyone, but the best of all was the experiences and the guides - was heaps of fun especially the oyster experience, bee keeping and the walks , the staff go above and beyond and are genuine . It’s the people we met that made our trip and the extra thought going to make our visit very special. We can’t wait to return, trip of a lifetime .

I honestly cannot say enough beautiful things about Saffire Freycinet! From our pickup at the airport (thank you Graham for the wonderful chats!) to our departure, we had the absolute best time. This is truly most beautiful property! The details are immaculate and the staff go out of their way to make your stay enjoyable. This level of service is all performed without any intrusion, which is beyond impressive! As an example, I casually mentioned to a staff member upon arrival at the airport (the Hobart airport has a beautiful lounge) that I was excited to see the Tasmanian Devils on property. When we arrived on property later that day, the staff had left a book about Tasmanian Devils with a handwritten note for me in our room. This is such a special touch and means the world. We met so many wonderful people during our trip including Nicole and Frasier (truly amazing guides who were personable, informative, and fun), Phillip (great service in the dining room), and Ashlee (pristine customer service). The rooms are stunning with floor to ceiling views of the mountains (remote controlled blinds are available for privacy), a double rain shower, heated floor tiles, and a full mini bar (refilled twice daily). The food is excellent and the wine pairing never missed. The activities are great and our personal favorites included the hike to the Wineglass Bay Lookout, Tasmanian Devil experience, and the trip to the Oyster Farm. I was lucky enough to enjoy a massage while on property, which was relaxing (only complaint was that I asked for back and neck focus, which was largely neglected). Honestly, I cannot wait to come back!

This is one off the bucket list and lived up to expectations. Although very familiar with the area and the amazing Hazards the view was still captivating and enjoyed from our suite and the main building. We arrived early and left late but was made to feel welcome and relaxed quickly. All meals were fantastic and we really enjoyed the cocktails and bubbles on offer. Very comfortable bed and spacious room. A few suggestions to improve (this is not a complaint just an observation) While most staff were very professional and knowledgeable it was clear there were a few who needed a bit of work to reach the standard you would expect. Slow meal service and cleaning of the room was only ok. Water marks on surfaces in the bathroom and while sitting in the bath looking up to the ceiling to see cobwebs in the heating vent isn't 5 star either. Don't let this put you off, still a must do destination and we hope to go back one day.

Saffire is a hidden gem nestled among the trees, overlooking the ever-changing hues of the Hazards. It exudes world-class excellence in every way. The service and hospitality from the entire Saffire team are exceptional, with remarkable attention to detail and outstanding offerings. This was my second visit, and it most certainly won’t be my last.

We recently returned from what we believe was our eighth or ninth stay at Saffire Freycinet—an extraordinary property that has held a special place in our hearts for many years. The natural setting remains breathtaking, and the warmth of the welcome is something we have consistently appreciated. As always, Corinne and Phillipe were standouts during breakfast and lunch, blending professionalism and humour in a way that makes each meal a pleasure. Lecy also continues to impress with her sharp attention to detail and proactive care. We were pleased to meet new team members like Liam and Lorianne, who show great promise. However, as returning guests familiar with Saffire’s high standards, we did observe a few areas where the overall experience has begun to slip—more noticeably on this most recent visit: -Pre-arrival coordination was surprisingly clunky, with unclear communication around payment that created unnecessary back-and-forth. -Staffing and service levels appeared stretched, with several newer team members lacking the training and refinement we’ve come to expect. Service was noticeably slower and less cohesive, likely a reflection of leaner staff-to-guest ratios and an influx of less experienced personnel. -The dining experience, while still enjoyable, lacked the variety and creativity we’ve come to associate with Saffire. The breakfast and lunch menu remained unchanged for four days, and dinner options also felt pared back. For short stays this may go unnoticed, but for longer visits, it starts to feel repetitive. -We also felt a shift in ingredient quality, with dishes appearing more modest and cost-conscious. The culinary experience, once a clear highlight, felt diminished in both execution and ambition. -Restaurant leadership on several evenings felt disorganised and lacking in the calm, assured presence typically associated with Saffire’s dining experience. We understand there may be a new team leader, and further support and development may help ensure the atmosphere remains smooth and refined. -Our spa experience did not meet the standard we’ve experienced in past visits. The massage lacked cohesion, and the treatment ended abruptly, without the thoughtful closure we’ve come to associate with the spa. -And finally, during a heavy storm, water leaked into our suite, soaking a personal laptop. While the team responded with a kind and appreciated gesture in waiving our spa treatment, the incident does highlight a growing need for more rigorous property maintenance. Despite these setbacks, we were glad to share the Saffire experience with friends who joined us, and there were still many beautiful moments. However, this visit didn’t quite live up to the exceptional standards we've come to associate with Saffire. This feedback has been directly conveyed to the new GM. We hope this feedback is taken in the spirit intended—as encouragement to maintain the level of excellence that has defined Saffire for so long. We look forward to returning and, we trust, seeing the property restored to its full potential.