Excelsior Hotel Ernst

Cologne, Germany

9.6 Superior Luxury

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About the Hotel

Nestled among the church spires of Cologne, Germany, not far from the Rhine River, stands the exemplary Excelsior Hotel Ernst. A member of The Leading Hotels of the World, this historic hotel, one of only a few buildings in these parts to survive World War II, has been part of the cityscape for nearly 140 years. Its luxurious rooms and excellent service have earned it both a loyal following and flawless reputation, as well as inclusion in Conde Nast Traveler�(TM)s Gold List.

Location

Excelsior Hotel Ernst
Trankgasse 1-5, Domplatz
Cologne, Germany P50667

Nearest Airport: CGN

Features and Amenities

Reviews for Excelsior Hotel Ernst

Wonderful

Reviewed 2 weeks ago

Wonderful First Class Experience . Professionalism , Attention , follow up . One of the best Hotels we've stayed in .

Tarek j

Wonderful one night stay

Reviewed 1 month ago

We had a wonderful one night stay at the hotel, from beginning to end. It was important for us to have good late night food option as we arrived late by train and the piano bar was perfect, great food, environments and drinks.

ECD2 - Los Angeles, California

Luxurious Accommodations & Excellent Service

Reviewed 3 months ago

The Excelsior Hotel Ernst is one of the nicest hotels I have ever stayed in and also one of the most luxurious experiences I have ever had. The room was thoughtfully appointed with every detail attended to, including a bottle opener and glass for your water at night and the flat pillows and washcloths I requested ahead of time. The included steam room, sauna, amenities, minibar and breakfast all contributed to a very luxurious treat for us!

Adrienne M

An Experience to Remember

Reviewed 3 months ago

We had the great good fortune of staying at the Excelsior from 17-20 December 2025. A family of eight adults from Australia for our first European Christmas. Beautifully located at the foot of the magnificent Cathedra, this hotel meets the highest standard in every category. Fantastic attentive staff who deliver wonderful service, the rooms that want for nothing and great dining. I did not want to leave.

GJ312

So 1999-ish

Reviewed 4 months ago

Poor experience overall. First the positive: All staff is awesome. Everyone couldn’t be any friendlier. Breakfast is awesome. And they offer a good night hot chocolate or hot milk with honey for kids. Which is a nice touch. The rooms is where it goes downhill and the way staff approaches it. Booked a deluxe room, around EUR 500 a night, and the room’s carpet is just disgusting. We didn’t want to take off our shoes. It has some major stains (see photo) and overall just felt dirty. That’s an issue. But the real issue for me then is when staff at the reception pretends like they’ve never heard of this and are all surprised that there may be stains. Dude, that stain, on that overall totally worn carpet, looks like it’s been there for years. So that really threw me off. He gladly still charged the full 500, of course, but offered a stale Christstollen to make up for it. Crazy. The other thing: The shower. Highly dangerous and you’ll need to be acrobatic (photo). Plus, the water goes everywhere and you’ll for sure flood half the bathroom. But… I’m complaining about that part since 2008 when I started staying there for the first time. Excuse was always: We’re renovating. Here we are, 17 years later… Location is awesome. Only reason to stay ( besides I’m not sure if there’s an alternative overall if you’re looking for that level of service - minus the receptionist who gaslight you).

BigTraveler002