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Nestled among the church spires of Cologne, Germany, not far from the Rhine River, stands the exemplary Excelsior Hotel Ernst. A member of The Leading Hotels of the World, this historic hotel, one of only a few buildings in these parts to survive World War II, has been part of the cityscape for nearly 140 years. Its luxurious rooms and excellent service have earned it both a loyal following and flawless reputation, as well as inclusion in Conde Nast Travelerâ€(TM)s Gold List.
Excelsior Hotel Ernst
Trankgasse 1-5, Domplatz
Cologne, Germany
P50667
Nearest Airport: CGN
truly intended to write positive things about the hotel—the excellent location, the quality of the rooms, and the overall impression. However, the experience at the hotel’s restaurant completely changed my view. What took place during that dinner made me feel that the hotel is not worthy of the compliments I had initially planned to give. The hospitality at the restaurant, in both my personal experience and in the way we were treated, was humiliating and degrading. It left us with a painful impression— not be truly welcome. The staff clearly had the discretion to seat us in the back room, isolated, like outcasts—giving us a disturbing and unforgettable feeling of exclusion.
EHUD-70 - Israel
The hotel was very well situated, the staff were excellent and very friendly. They went out of their way to help with requests. The decor was oldy worldly but again I like that type of feel.
Philip C - Carrickmacross, Ireland
Wonderful experience, staff were very accommodating of me and my pup. Service and dining are top notch! Rooms are very well appointed, comfortable, and clean.
Jason C
We had the most wonderful stay at Hotel Ernst! From the moment we walked in we were greeted warmly and received exceptional service. The reception staff helped us with an early check in as well as upgrades to gorgeous rooms. The rooms were quiet, spacious and well appointed. The amenities were lovely. We enjoyed the bar and the Hanse Stube restaurant, both of which were fantastic. We would absolutely love to stay again; it was just perfect.
travelingM2222
Our stay was simply wonderful at the excelsior. We felt right at home and had a great time. The staff are friendly and welcoming.
desmetmaxime1
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