Four Seasons Hotel Mexico City

We stayed at four seasons while visiting Mexico. It is central and convenient. The central court is a beautiful garden. We enjoyed the bar and the restaurant very much. The staff was very friendly. The rooms are not so great, a bit old fashioned and ours was smelling as someone smoked in it. The hotel did its best to take the smell away and was very helpful with our demands.

I love this hotel. It’s big and busy. But that loses relevance because the service is excellent, everyone who works there is kind and helpful. The amenities are great. And the courtyard is so pretty. I won’t stay anywhere else when I’m there for business or vacation, they always look after me.

Great service, food and drinks and staff was amazing. Did a Tequila tasting at the bar and it was excellent. I’ve stayed here both for work and pleasure and will stay here again! The room was great, the dual windows that opened to the courtyard were a nice touch.

Super chic hotel in a great location steps away from Chapultepec park. Stayed in a 1 bedroom suite with kids age 3 and 5. Hotel room is gorgeous. Customer service is perfection. Kids got their own mini bathrobes and slippers, welcome amenity and lots of kid friendly touches throughout the stay. Our 3 year old got sick during the stay and staff was extremely attentive and kind. Great place for families and couples. If you are considering staying here dont think twice! If we ever go back to Mexico city I would only stay here.

Our experience here was first class. From the check-in to the breakfast to the doorman, everything just worked. We were surprised that at least half of the guests were English speakers. We had a great room on the seventh floor overlooking the large garden space and the heart shaped fountain. It was a convenient location from which to explore the city. The staff was great. We had a few requests that were almost immediately addressed. One included a larger bathrobe. Another included an episode with a water leak in our bathroom. The staff was able to have a plumber fix it within minutes. We felt very safe and well cared for.