Four Seasons Hotel Mexico City

I stayed at Four Seasons Hotel Mexico City for four nights in December 2025. Overall, it was a pleasant stay. The hotel is large and features a beautiful interior courtyard filled with lush vegetation. This is where the breakfast restaurant is located, along with another restaurant/bar that serves breakfast on certain mornings. The setting is calm and enjoyable. The rooms are spacious and well equipped, with a Nespresso machine, kettle, tea selection, a Dyson hair dryer. The lobby atmosphere is lovely, especially in the evenings when the fireplaces are lit, creating a very cozy and welcoming ambiance. Breakfast selection was good, with fresh and high-quality products. Service throughout the hotel was professional and attentive. That said, there are a few aspects that could be improved for a hotel of this level. The mattresses and pillows deserve closer attention, sleep quality in luxury hotels is essential, and this is largely determined by modern, high-quality bedding. Unfortunately, the mattresses and pillows here feel outdated. In addition, there is no proper heating system in the rooms. The only option is to use the air conditioning unit, which is extremely noisy and does not heat efficiently. The room felt consistently cold. The hotel would benefit greatly from a modern, dedicated heating system. Lastly, the interior design feels somewhat dated and would benefit from a refresh to bring it in line with contemporary luxury standards.

Held my wedding here in June 2025. This is the premiere hotel in Mexico City. Everything was absolutely impeccable, a luxury experience! From the welcome, check in, stay… to the wedding itself! It was like a dream. Shout out to the Alejandra who helped us create our wedding menu and made sure every detail was taken care of in the most perfect way possible. Thank you to the Four Seasons team for everything!

I found the hotel to be quite nice. Especially the gardened center court yard. The service was outstanding. The Mexican staff went above and beyond to make sure my experience was excellent. I was there for business meetings and found the hotel grounds were conducive to meet people and get work done. I had asked the concierge to do something special for Valentine’s Day while I was there as my partner was with me. The concierge executed excellent with punctuality and follow through. I was recommended the hotel as the right place to stay when in Mexico City for business and I must agree. I also think the hotels culture, restaurants and atmosphere make for a wonderful stay for personal reasons as well.

The service and staff were truly excellent, attentive, professional, and always willing to help. The building itself has a lot of character, and the courtyard is especially lovely, offering a peaceful and charming atmosphere. However, the rooms left much to be desired. They felt quite outdated and didn’t reflect the level of luxury typically associated with a Four Seasons property. The bathrooms, in particular, were below expectations — in both design and functionality. The hallways also showed signs of age, with a somewhat tired and worn appearance. While some updates have clearly been made, the hotel would benefit from a more extensive renovation to bring it fully in line with the brand’s usual standards.

The hotel is perfectly located for a visit to the city, and its layout around a large inner courtyard provides a pleasant separation from the city’s noise and hectic life outside. Rooms and service are impeccable Four Seasons level, not much more to add here. We visited the Zanaya courtyard restaurant for a very pleasant Mexican lunch, and the Fifty Mils bar for drinks and snacks, which fully lived up to its reputation. Dinner at the Italian Il Becco was outstanding and worth writing home about. The transfers and excursions organized by the concierge worked as planned. Unfortunately, on our last night the Zanaya restaurant was closed for a private function for a marketing event, which resulted in high noise levels in the rooms overlooking the courtyard well into the night. For our next visit to Mexico City, we will certainly consider staying at the Four Seasons again.