Cheyenne Mountain Resort

Daniel and Paul were fabulous. They work the lobby bar at elevation, and have been a total home run for our week stay. Both have been very kind and helpful.

Wonderful experience, the resort is great and the view is phenomenal. However, by a huge margin, the best part is the staff. Every single person we encountered went above and beyond. In the Elevations restaurant, Daniel and Cassy were both exceptionally attentive to all of our needs, funny, relaxed, and worked very hard, exceptional service. In the morning at the breakfast buffet, I asked Maria about laundry, which had nothing to do with her job, and she insisted on putting in the extra effort to find the answers for us. She got the manager Kemp, who took time out of his day to explain all procedures to us and make sure we were happy and taken care of. In addition, while dining at Elevations at a later date, we also saw Kemp helping to bus tables to help his staff, and we were all very impressed to find that he functioned as a genuine leader and not just a boss. The resort was great, but the staff was incredible. I’d recommend this place to anybody.

This facility is not ADA friendly. Some of the buildings do not have elevators. The buildings that do have elevators are located on the back side of the property requiring an up hill walk to the main lodge and restaurants. Also, the elevator in the main lodge broke on Saturday and was still not working when I left on Wednesday. The restaurants on campus are OK. Nothing spectacular and very limited menus. Items are quite expensive for the quality. One place they got it right was the kind emplyee who remained on shift an hour past his shuttle driving shift to pick me up at the airport when my flight was delayed. He also stayed with me while I checked in at midnight to drive me to my room and took my suitcases down two flights of steps to my room in a building with no elevator.

Cheyenne Mountain resort was the perfect destination for our family reunion. We were five families with kids ranging in age from 2 to 18. There was plenty of activities from swimming to tennis to Pickleball. They even had a lake where you can paddleboard and kayak. The staff was amazing. They were very attentive to all our needs and even went above and beyond in certain situations I highly recommend this resort.

We had a family reunion at CMR with 32 family members attending. Absolutely everyone had a great time! There was something for everyone! The office staff was wonderful to work with. The views and weather were spectacular! We hope to go again!