Albergo Terminus

The location is perfect, close to everything in Como! We were here for three nights and enjoyed our stay. The rooms and beds were comfortable. We stayed in a Superior Double, did not have a view of the lake. We were not in our room very much so having the view did not impact our stay here. Note however that there is an alley in back of the hotel where you do occasionally here the trash being tossed (bottles). The breakfast was really good (just also mentioning that they do have birds who like to enjoy the garden area and we would like to try to hop on your table here and there). We had a drink outside on the terrace, Ricardo was a great help to us recommending drinks, restaurants, etc.

Lovely hotel, staff went above and beyond! Make sure you do not get a room at the back of the Hotel. Its really noisy with the bins being collected, this went on for all hours the first night. The Hotel kindly let me change rooms to the front of the Hotel for the rest of my stay which was really quiet.

Albergo Terminus is a historic building with lovely common parlor spaces throughout the first two floors; a fabulous garden patio that is elevated from the street level and has lake views; an open, airy dining room which also faces the lake. It is considered a four star hotel although during our visit we found that not all guest rooms are four star accommodations. Our stay was part of an extended stay booked through a river cruise line. The rooms assigned to the 20 or so guests on this portion of our trip did not feel the four star rating as per general consensus. The change over to AC had not yet occurred so the rooms were a little warm. We were able to change our room from the rear of the building to the side of the building which was a little better for ventilation. A passage way between our hotel and the one next door sat below our 2nd floor window. It was used at all hours by the locals as a short cut to the lake without regard that hotel guests might be sleeping at night. One of these hotel properties should be thinking of their guests comfort. The front desk staff and porters were the absolute best!! They went above and beyond to make our stay pleasant. The dining room servers at breakfast were warm and attentive. The buffet style breakfast covered all the bases, and some. The room servicing staff was inconsistent and bathroom supplies were never fully stocked or replenished during our stay. The location of the Albergo Terminus is its biggest asset. It sits lakefront across from the ferry. It is steps from the historic city center and a short walk to the funicular. Everything you want to see or do is easily accessible.

Beautiful classy hotel. Staff fantastic, friendly & professional. Loved the high ceilings, the decor and coffee table books. Ticket office for the ferries is only a 2 minute walk away and Como Lago train station a 5 minute walk. Had dinner there both nights and food amazing. Bar tender Adam makes amazing cocktails. Good selection of wines too. Reception staff especially Claudia extremely helpful and knowledgable. Will def return the next time I’m in Como.

Location is literally unbeatable. Right next to Como’s lovely streets, across from the ferries, simply perfect. Building is lovely in a grand, belle epoque kind of style. Staff were friendly and the bar and breakfast area were gorgeous. The bar in particular was a great place to relax while the breakfast was a pretty good spread for Italy. Only slight negative was the room. Our deluxe room was pretty small and the bathroom was small. The aircon was entirely useless - one of those old fashioned dials on the wall which makes almost no difference when you move it. That meant for two nights of poor sleep. Shower was surprisingly remarkably good and powerful. I'd probably stay here again but only if they sort out the aircon.