Nimb Hotel

We have just returned from a two night stay at Nimb. As others have mentioned, the location is perfect for exploring the beautiful city and being able to wander around Tivoli Gardens whenever you choose is a real bonus. We really enjoyed breakfast and appreciated the complimentary in-room snacks and high quality amenities including the Amouage shower products, which smelled divine. The Honey face mist and serum was also really lovely. A few negatives though. We had expected the highest levels of service given the reviews and price tag, however, we were disappointed to go up to the roof top bar before dinner on our first night to be told that we had to ‘sit at the back’ and that drinks weren’t being served as there was a private party. This had not been mentioned when we checked in and was disappointing, as access the roof top bar was one of the reasons I chose to stay at Nimb. Instead, we went downstairs to the have a drink on the terrace. The service here was also poor. I asked for a blanket, which never arrived, and when I went inside to get one myself, the server welcomed me as if it was the first time he had seen me. Zero recollection of my request. When we tried our luck at the rooftop on the second afternoon of our stay, I was surprised to discover there was no table service. The pool area was littered with glasses and old towels and we had to go and ask for a menu and then return to order drinks despite there being two staff members just standing around the bar area. Glasses were only removed when a seagull knocked them over trying to get to leftover nuts. Lastly, we spilled water on the floor of our room and were horrified to see just how filthy the floor was when we mopped it up. We let reception staff know and asked that it be cleaned but it didn’t appear to make much difference. So all in all, some aspects warrant the reputation and cost but, sadly, it didn’t quite hit the mark in terms of service and overall experience.

For a stay in Trivoli gardens there is no better choice than your hotel. Its unique position and relationship with the park and its restaurant bars and events made a great three day stay.  The guest communication pre trip from the Consierge team was excellent. Food and service in all nimb establishments was generally of a high standard and all the staff were friendly and helpful and we would come again should the occasion present itself.  The food and service in Fru Nimb was lovey. And the meal in the brasserie was a very high standard with service and wines that would match any one Michelin star restaurant. Particularly memorable was when your concierge Julie on Friday evening surprised us with a bottle of nimb blanc de blanc to go with our sticks and sushi in room meal. That was a nice touch The little presents each day are a nice touch as well. We would definitely come again.

Lovely experience overall! Personalized, over-the-top service, where we were walked up to our room and given a tour of the room and shown the amenities. Really enjoyed the Tivoli Garden tickets (included with the room) as well! The breakfast buffet and a la carte entrees (available made-to-order) were amazing!! We really loved this hotel and would recommend it to others! Proximity to the train station (literally across the street from the front door) is super convenient- just a few stops to the airport!

Our family recently spent three wonderful nights in a Junior Suite overlooking Tivoli at the end of May and beginning of June, and the stay exceeded our expectations in every way. First and foremost, I would like to extend my sincere thanks to General Manager Maria Oldenbjerg and her entire team for delivering such an exceptional guest experience. It is evident that her leadership has created a culture of genuine hospitality, professionalism, and attention to detail that is felt throughout the hotel. The location is simply outstanding. Overlooking the beautiful Tivoli Gardens and within easy reach of Copenhagen's many attractions, it is difficult to imagine a better base from which to explore the city. Whether arriving for leisure or with family, the hotel places you right in the heart of everything while still offering a sense of comfort and tranquility. A special mention must go to Anna at the Front Office. From the moment we arrived, her warm welcome, kindness, and professionalism made us feel truly valued as guests. She represents the very best of hospitality and played a significant role in making our stay so memorable. The service across the hotel was consistently excellent. Every member of staff we encountered was friendly, attentive, and genuinely eager to help. As a family travelling with a child, we particularly appreciated how naturally child-friendly the team was. It never felt forced—simply sincere and thoughtful hospitality. The concierge team also deserves special recognition. In an age where true concierge service can sometimes be difficult to find, this team consistently delivered. Whether arranging recommendations, assisting with reservations, or helping with requests during our stay, they were efficient, knowledgeable, and remarkably effective at getting things done. Their local knowledge and willingness to go the extra mile added tremendous value to our visit. We also greatly enjoyed the Brasserie. The atmosphere, service, and quality of the food were excellent, and it quickly became one of our favourite parts of the hotel experience. If I were humbly to suggest one area for enhancement, it would be breakfast. While the overall quality is very good, I believe the experience could be elevated further by showcasing more Danish and locally sourced products. Simple additions such as local honey, Danish jams and preserves, regional cheeses, and other local specialties would create a stronger sense of place and celebrate the outstanding culinary traditions of Denmark. Overall, this was a truly memorable stay at one of Copenhagen's finest locations. Thank you again to GM Maria Oldenbjerg, Anna, the concierge team, and all the staff for their warmth, professionalism, and dedication to guest satisfaction. We left with wonderful memories and look forward to returning in the future.

Great hotel with fantastic Access to Tivoli Gardens - absolutely amazing!