Villa Copenhagen

Although the rooms are a bit snug but it works and works well. It is welcoming without being too chummy. Breakfast is spectacular. Go to the quiet room to sit and start the morning. The weather was rainy, so I wasn’t able to try the pool but it looked very inviting.

I´ve been three days in Copenhaguen last week with a group of tourists from Argentina and Uruguay in this incredibly elegant and beautiful hotel (the old Post Office of the danish capital). We were astonished by the mixture of the classic lines of the danish romantic style and the modern functionality and minimalism of the worldwide famous danish design. However, the most important for us was the warmth, kindness and competence of the whole staff.

We hosted our wedding lunch reception at this venue, and it was truly exceptional in every way. As first-time visitors to Copenhagen, planning the event remotely was a challenge, but the staff’s dedication made it effortless and unforgettable. From the outset, the team was incredibly helpful, providing detailed information, including photos, videos, and a VR tour of the venue. The digital contract process was seamless and professional. Our wedding planner, Jostein, was outstanding, guiding us through seating arrangements, floral decorations, menu selections, and dietary accommodations with meticulous care. The entire planning process was flawless, and we couldn’t have been happier with the service. The pre-lunch drinks reception in the courtyard was amazing. The space was beautifully set up with a private area for champagne and delicious finger foods, creating a warm and welcoming atmosphere for us and our guests. The staff’s hospitality ensured everyone felt comfortable and celebrated. The boardroom, where we held the lunch, was elegant and perfectly suited for our special day. The food was exquisite, and the thoughtfully paired wine selections elevated the dining experience. Every detail contributed to an unforgettable and joyful occasion. We highly recommend this venue for its outstanding service and beautiful spaces.

We had high expectations for Villa Copenhagen, but unfortunately, the experience was underwhelming and frustrating on several levels. Despite a confirmed upgrade and an American Express Platinum card, we did not receive any room upgrade – something that should be standard in a hotel of this supposed caliber. Even worse, we were charged an extra fee per night for a baby crib, which is simply unacceptable in a true 5-star hotel. To add to that, the parking fees were outrageous, especially considering there were plenty of free public parking spots available right outside the hotel. This felt less like luxury service and more like a cash grab. All in all, this was a deeply disappointing stay. Villa Copenhagen does not live up to its 5-star rating and seems more focused on squeezing money out of guests than providing a premium experience. Not recommended – we will not be returning.

We recently stayed at this hotel for a few nights, and overall, it was a decent experience for a luxury hotel. The location was great, with easy access to local attractions, which made getting around quite convenient in Cph. The staff were very friendly and accommodating, always willing to assist with any questions or requests. However, I was particularly disappointed with the concierge service. The room itself was fairly standard—clean and comfortable, but nothing particularly special. One downside was the hotel restaurant next door and the upside was the breakfast and the outside pool. The pool-area is with certainty better in summertime. Overall, not a bad experience, but not extraordinary either. Would we stay again? Maybe, but I’d likely explore other options next time.