Villa Copenhagen

Very nice hotel with really good breakfast and nice staff. Located nearby the train-station.

We spent three absolutely perfect days at Villa Copenhagen. From the moment we arrived, everything was exceptional: the warm welcome, the beauty of the hotel, and the stunningly bright lobby that immediately creates a relaxing atmosphere. The staff were incredibly attentive and reactive throughout our stay. A special mention goes to Chirley at breakfast reception, always ready to solve any issue with remarkable calmness and a constant smile. We are truly happy to have discovered this hotel and to have experienced our first stay in Denmark in such a beautiful setting. The location is simply unbeatable — right across from Tivoli Gardens and next to the central station. Coming from the airport, it takes only about 20 minutes to reach the hotel, and once there, you are already in the heart of Copenhagen. Honestly, it could not have been better. We will definitely come back.

Searched and searched hotels and went with a recommendation to this fabulous hotel. It is across the road from the central station so easy access from the airport It is a stylish high end hotel. Stunning rooms and staff. Jens on reception gave us a wonderful five star welcome and a drink to celebrate my birthday. There is a heated outdoor pool on the roof with a sauna. There’s a delicious restaurant next door. You can walk or a quick 7 minute cab to downtown. The food in Copenhagen is so good all the lovely bars and restaurants. The Louisanna art gallery is so worth a visit, jump on a 40 minute train and it has a great restaurant with views over the sea. It’s so hard to chose the right hotel but I highly recommend this hotel. It really made our stay.

I can go on and on about this place having recently stayed for the third time in a year. Fell in love with Villa Copenhagen the first time and still love it just as much if not more now. Everything about this place is so special. The amazing staff, the most incredible pool and spa, the gym, the rooms, the food... I'm not sure how long a review can be because I could keep writing about this place forever. If you read this review before you, you'll know exactly what I mean.

I dont know if my expectations were too high, but this hotel turned out to be a very big disapppintment. There was not much to celebrate. First of all, the room was ok, quite small but thats not a reason to complain when booking a standard room. However, there was no water bottles in the room. Breakfast was self service, you find your table yourself and grab food from the buffet. You also get your glasses, plates etc yourself. Kind of like at school. Worst thing was parking. We called them 2x when we arrived, where can we park, because there is a large no stopping-sign in front of the lobby. There was no way to park anywhere near the front doors. No one new on the phone. The person on the phone had to ask someone, who did not know either. Then on second call we got info to drive around the block to a parking garage. We found the hotel logo, but the door would not open. We called them again and they said we need to back up a little and turn right, thats where their spots would be. We did exactly that and found 2 spots with their logo. The sign said ”park only with hotel certificate”, which we obviously did not have, as we just arrived. We then walked around the whole block (maybe 400 metres) with all our luggage (too many to handle by 2 people). We arrived in the lobby looking homeless, as we had so many luggage and bags hanging all over us. We straight away told the lobby person who checked us in about the parking situation, to comfirm our parking was ok. She said it should be ok, but she would take my phone number and email just in case, so she could contact me if it was not ok. Well after we checked out, I asked the staff if there was any easier way to walk to garage. There was not, was the reply. They however did say they have a valet service, and why did I not use it. I replied, I would have loved to use it, but no one said you have one, no one even new you had parking spots. No one was present in the garage from your staff. And there is no way parking in front of the main doors during arrival, how could I possibly have used the valet. Well we then walked to the car, only to find a 130€ ticket on the window for wrongful parking. I took the ticket to lobby and gave to staff. After some back and forth and guestioning my story, they took it and agreed to pay for it. Safe to say, this stay was a big disappointment. Also the lobby feels like a bar more than a hotel.