Villa Copenhagen

I had a really wonderful stay at Villa Copenhagen and would absolutely recommend it. What stood out the most was the service throughout the hotel. Everyone I interacted with was warm, professional, and genuinely helpful. A special thank you to Manuel at the Courtyard, Pernille at the front desk who truly helped me rescue my lost phone, the gentleman who checked me in and kindly granted me a much-needed late check-out, the lovely team at the pool, the cashier at RUG café, the girl who helped me buy a gift at the store, and the woman who helped me with my bags down the stairs. So many people made a positive impression, and that says a lot about the hotel. The room was great, everything was clean and comfortable, and the overall experience fully matched my expectations. Breakfast was also a highlight, especially as a vegan guest. I really appreciated the variety of vegan options available, which made me feel very looked after.

Location is excellent, opposite Tivoli and Station Atmosphere was very civilised Rooms, we had a small standard, but it was very clean, well appointed and comfortable bed. Not cheap (what is in Copenhagen?), but worth it for our needs and expectations There was no adverse noise Service was excellent throughtout - from reception, concierge and bar staff. Ameneties - it has a mid roof level swimming pool and bar - it was really good and in sunny weather was very popular. The heat of the pool allows it to be used in colder weather too. This was a serious upside for the hotel and our stay. We didn't try the downstairs breakfast, rather the "rug" cafe part - which was ok, but a bit confusing re the modus operandi. We ate outside most times, inc lunch and dinner. If/when we return, we will stay here again.

The location of the Villa Copenhagen was great. We were able to walk to everything we wanted to see. The staff was very welcoming and helpful. We loved our stay. The room was comfortable and very clean. The restaurant was also very good. We also enjoyed the rooftop pool and sauna.

Spent a night here for our wedding anniversary this week. Standard room was small but gorgeous. Staff was approachable and very customer focussed. Breakfast was outstanding! Would definitely stay again.

Booked through Amex FHR, got a noisy shoebox next to train tracks with paper-thin windows, a shower that dripped more than sprayed, and breakfast worthy of skipping - just basic food. Windows lack proper sound proofing. Guest Services staff, Stephania showed 5-star attitude, sarcasm and arrogance that was disrespectful and revolting. Calling this an FHR hotel is generous - it’s barely a 3-star property