Fowey Hall Hotel

Absolutely outstanding in every way. Exceptional room, grounds, location, staff and food. They really can’t do enough for you. My room was absolutely lovely with great touches such as snacks, Nespresso machine, local Cornish products and Bramley toiletries. It felt really special.

What a lovely place to escape to. Spacious room, with lounge space, dresding table/desk and very comfortable bed, deep bath, big walk In shower. Wardrobe/storage ample and child friendly. Playpen size cot for our toddler. Breakfast is self service buffet and also menu to order from. I would like to thank staff who were attentive and really add to the experience. Evening meals a la carte menu and menu for less adventorous: all very well thought out.. . Some evening entertainment on hotel grounds. The grounds has a leafy "playground" and Spa facilities and a "secret garden" door, wea your trainers for that 🤭 Sip your iced beverage on the veranda or relax in the library (my favorite part of the hotel). Take your young ones to storiy time in the library with cookies and milk. Or relax in one of the lounges the decor/atmosphete alone will relax your mind. I recomnend as a family/solo/romantic because Fowey Hall Hotel is as charming as the town within walking distance. The Fowey Hall Hotel has enough nooks/lounge areas for each type of traveller.

The hotel & the grounds are beautiful but the hotel lacks good customer service, we arrived after booking the 2 bedroom family room to find cake and water left in fridge from the residents before us and no fresh for ourselves and then to get into bed to find dirty sheets on bed, which had clearly not been changed, totally disappointing and didn’t put me In the right mindset. The room didn’t feel clean, in which you expect when you stay in a hotel. Would I return… no I wouldn’t because it’s over priced for the service you receive, food took a long time to come , the service wasn’t consistent and the cleanliness didn’t tick it for us. The positives were the swimming pool, the house itself was beautiful along with the grounds which were stunning and the children enjoyed that but for the price you pay you expect luxury…

We’ve been visiting this hotel for over 16 years and have watched it change over time. Sadly, our most recent visit was the most disappointing we’ve ever experienced, enough so that we ended our stay early. The setting, as always, is stunning. But the quality of service, comfort, and consistency has declined sharply, while prices continue to rise. It's no longer the welcoming, well-managed hotel we once looked forward to. Our arrival was made stressful by a kitchen delivery van completely blocking the entrance. The driver refused to move at first , making a poor first impression that unfortunately set the tone for the rest of the stay. I informed the reception team who seem disinterested. The room we were allocated was nothing like the photos, cramped, outdated, and uncomfortable. The bed was poor quality, and the room lacked ventilation. After a restless, unpleasant night, we made the decision to leave, something we’ve never done before. Breakfast was another low point. Basic items like croissants and pain au chocolat had run out, and the apple juice dispenser was incorrectly filled with orange juice. These small details reflect a lack of care we never used to experience here. Dinner on the first night was a complete letdown. We waited over half a hour to order, a further half hour for our food, with little communication throughout. A drinks order was never taken. Another table celebrating a birthday received noticeably better service, while we were left feeling forgotten. When my starter did arrive, I had to send back the sourdough to be toasted properly. There was no senior staff in sight to take control, and I had to go to the front desk to complain, something I never imagined doing at a place we once loved. Finally drinks on the house were offered. Shockingly, one of the badminton rackets broke mid-swing, the head flew off and nearly hit me. It was not only disappointing but potentially dangerous. I reported and handed to reception, asking for another racquet. I was told they were by the net. No further rackets to be seen so our game of badminton came to an abrupt end. What’s most frustrating is the inconsistency in how guests are treated. Reading other reviews, it’s clear that some people, particularly celebrities or influencers, are offered complimentary stays or receive exceptional treatment. After 16 years of loyalty, all we were offered was a small discount on the room rate , despite paying full price for a very poor dinner and lackluster service. We don’t expect special treatment but we do expect fair, consistent service for all guests. It shouldn’t take a social media following to be looked after properly. This used to be a place we genuinely loved. We truly hope management listens because unless things improve dramatically, we won’t be returning and that’s incredibly disappointing to say after so many years.

So had the most amazing time at this hotel. Obviously the location is just insane like a literal fairytale. But …. The staff and the facilities for me my aunty and my toddler just simply made it such a brilliant experience. We arrived before check in but Carson was so friendly and kindly let me park my car so we could have a wonder down to the harbour side. We came back at 2 and our room was ready and lovely Leah showed us around and took us to our amazing room !!!!!!! She was so informative and welcoming and made me say to my aunty ooh what a nice girl she is 😂😂 The room has recently been renovated and they even laid out little towels in my little boys cot and cute little hand written message welcoming me on my stay 🥰🥰 I then took my little boy for a swim in the outdoor pool which was just the right temperature and it was just me and him in there so that was even more lovely I then was lucky enough to be able to have a massage from Antonia who was friendly yet professional and gave me one of the best massages I’ve actually ever had in my 41 years in earth 😂 she also gave me some useful tips on how to keep myself relaxed and tension free in my own time. The relaxation area is exactly what I would want the views give it such a wonderful sense of serenity. And the fact that I knew my little boy was outside enjoying the many children activities then having milk and cookies at story time in the library helped me relax even more !!! Then we had dinner which I had changed the time several times 🤦‍♀️but they accommodated me. The menu choice was really impressive for the children and the little cutlery and plates and bibs on offer just made it so easy. My burger was pure sexiness and my son loved his pasta but he’s at the age of throwing food but I don’t feel judged as many parents laughed and sympathised as we all had children. Eleanor the new supervisor made the meal a five star experience and I feel like she is going to be a valuable new member to the team. After dinner they had a Cornish quartet out by the lawn which my son thoroughly enjoyed and it gave such an amazing Cornish feel. After our walk to beach which sent Micah to sleep I had myself a bubble math in my pool size tub then passed out as soon as my head hit the pillow 😂😂 Breakfast wasn’t too busy and the choice was impressive along with an a la carte menu. Again food was thrown with no judgement passed 😂😂😂🤣🤣 I then took Micah for our FREE 2 hour session in the amazing Ofsted kids club with the veterans Emma and Debbie who were simply fantastic. I took myself off to the jacuzzi 😂 Then after Micah’s session took him for a swim in the warm safe indoor pool which wasn’t overly busy and was a nice safe environment to have a splash and swim about. I could go on and on about my stay but I think you get the idea of how brilliant it was and then on check out Katie and Johan were like the icing on an already delicious cake and I went off thinking oh I can’t wait to come back again !!!!! Well done Fowey Hall you really are a luxury family hotel 🎉🎉🎉🎉🎉