Loews Coronado Bay Resort

Carpet in our room was wet upon arrival. Cantina service was not the best. Our waitress gave me a can without a glass and was not friendly. Front desk was very friendly. Valet was very professional and helpful. Beautiful place and outstanding location. Could use a little fine tuning. Note: Katherine in reservations gave us wrong pricing when we called ahead to book. Make sure you do your due diligence. We went through a booking service since we were misinformed.

5 stars every time! My husband and I have stayed here 3 different times since 2017. We have staid in the poolside room, ocean view and most recent a VILLA! You can’t go wrong in picking a room, but hands down the villas are amazing! Very friendly and helpful staff. Food is wonderful especially room service by the ocean! This resort is clean, relaxing and has what you need to enjoy a beach vacation in a quiet spot. Great for couples and for kids! Counting down the days until I’m back at Loews Coronado!

Double charged me for my room, agreed they made a mistake and refunded me, now two months later they just randomly charged me again, customer service is a complete run around between them and “hotel management” will never book with this company ever again, still waiting for a response from them about this matter

Great hotel. The room was spacious, the bed was comfortable and the pillows were good. The temperature ran hot/cold. The service was phenomenal. The food was excellent. The prices are steep. Everyone makes you feel welcomed. Atmosphere is nice.

What my husband and I loved the most was the Team at Loews. Everyone treated us like they genuinely cared, and they did! You can't fake that!! When making our reservations on the telephone, Debbie helped guide our experience from the start!!! We felt loved right upon our arrival from Catherine at the front desk, she treated us to a glass of punch! We had breakfast the next morning at the Crown Landing and Margarita was our server and she was very kind, attentive and friendly! The food was excelled! We also enjoyed Cay's restaurant a couple of times for drinks and burgers, again the food was excellent. Try their burger!!! Courtney in the Cay's bar/restaurant was absolutely amazing! She remembered our names and even the beer and wine we had the afternoon before. She also remembered it was our anniversary and treated us like we were royalty!!! She truly is a gem and made for incredible memories for us! The view from our room was amazing! It was such a grand experience. My husband and I have found our "Go To" place!!! Thank you to everyone for making our experience the best one we have ever had throughout our travels.