Grand Hotel Savoia

Highly recommend for a stay in Cortina. The location is excellent, can walk to all food places, hikes, the cable cars. Easy to get in and out. The staff was wonderful and quality of hotel is very good. Typically stay at Marriotts. Was pleased overall

I had many options when choosing where to stay in Cortina d’Ampezzo and ultimately selected Grand Hotel Savoia based on its central location and the beautiful room categories available. For this special trip, I decided to splurge and booked a Premium Mountain View Room, paying approximately AUD $1,000 per night, expecting the experience to match the room description and photos. Unfortunately, the stay got off to a very disappointing start. On arrival, I was taken to my room and immediately felt it did not match the images or description of the Premium Mountain View Room shown on both Expedia and the hotel’s own website. When I contacted reception, I was initially told that this was the correct room category. After several conversations, including with the hotel manager, they eventually acknowledged that the room did not match the published images and upgraded us to a suite, which was the least they could do considering i was literally in tears, It was disappointing that it took so much effort to have the concern recognised. Starting a special holiday feeling that upset was not the experience we had hoped for, and I do feel the situation could have been handled much better from the beginning. Putting this aside, the hotel itself is beautiful. The suite we were eventually given was wonderful, and the hotel is perfectly located in the centre of Cortina, within walking distance of restaurants, shops, and everything you need. The valet parking was also excellent, and the gentleman who assisted us with our car and luggage was absolutely wonderful — friendly, professional, and a real highlight of the service experience. Cortina itself is a fantastic base for exploring the Dolomites, and we loved the location. While the hotel has a beautiful property and an excellent position, the initial service experience unfortunately affected our overall impression. For a luxury stay at this price point, I would have expected a higher level of customer care from the outset.

This is a great hotel with a capital G. Amazing location, close to the city centre, great service & the rooms are very good. Please select this hotel this hotel if you happen to stay in Cortina,.

Location is very good, it is easy to access by car and there is a two minute walk to the center. There is garage for extra charge and electric vehicle was recharged. You can park free in front of the hotel. Room was quite standard, unfortunately shower was in the bath tub. Bed was good, Standard breakfast. Nice service.

Seeing the Paralympic Wheelchair Curling on two(2) different days was just wonderful and what a holiday! The hotel was superb as usual; the Breakfast Buffet is matchless, as is the wait service. Trust me this standard of breakfast is NOT typical of all 5 Star hotels nor is the service. The view from the windows in bars and eating areas, as well as my room was beautiful and unique. The room, exceptionally clean, no surprises there, Dora and her team work very hard indeed. I should even mention the hand and body creme provided in the bathroom, it really was excellent and I wish I had used it earlier. My skin loved it. All in all, # 1 location, #1 hotel and #1 Customer Service! Regarding the Middle East conflict and future energy shortages I can only hope that it will be possible to return. Thank you all Grand Hotel Savoia Cortina d'Ampezzo personnel for helping me have the best holiday ever.