Powerscourt Hotel, Autograph Collection

While on holiday in Ireland, we decided to travel to Powerscourt. This was based on the Google listing that showed powerscourt was dog friendly. As soon as we entered the house to buy tickets for the garden we were stopped by staff and told that the house and gardens are not dog friendly but we can have a coffee outside or go to the waterfall. While she was very pleasant, it doesn't help in getting the time back that we have wasted. If you have a dog, don't waste time out of your trip. Powerscourt need to update their Google listing.

My Wife and I stayed at Powerscourt in few days ago.Exceptional in every way! The staff was so welcoming and helpful. A Turkish housekeeping person tidied our room and changed our sheets, which was very kind.Our room was the epitome of elegance and luxury.

Powerscourt is a beautiful hotel on well-kept grounds. There are no issues there. The problem is it is very busy with an inadequate amount of staff to offer a true 5-star experience. For the money spent, the value does not match the counterparts to Powerscourt in Ireland (i.e., Adare Manor, Culloden, Harvey’s Point, etc.). Some examples include: improperly cleaned rooms, no turndown service, additional costs for certain breakfast items (even with the B&B package), delayed service times, broken amenities (hair dryer, coffee maker, hot tub jets, etc.). Additionally, there were a few miscommunications throughout our stay that can be attributed to over-worked staff. Additionally, the high traffic through the resort causes a lack of tranquility, which we were hoping to enjoy during our 3-night stay. This resort may be better suited for families with children or wedding parties than those seeking reprieve and rest. Last, the Culloden gardens are not part of the hotel and cost extra to visit. While only 14€ per adult, it was frustrating to have another unexpected cost after already feeling nickel and dimed for what was supposed to be a 5-star experience. I would not visit again.

Woeful experience from beginning to end. We booked our wedding lunch over 12 weeks ago for a party of 8 as we got engaged in the hotel last year, so it should have been a very special and memorable day. We specifically requested a quiet area in the Sallygap Brasserie. We were placed by a very large group of about 25+ people & children. When we raised this with the manager we were told “they booked before you” and “there wasn’t much they could do - sorry”. Shockingly bad customer service. We requested to move upstairs for our dessert to try and be able to finally hear each other. We were told a free round of drinks was offered to apologise for the noise. When we went to pay for our teas and coffees they charged us for the “free round of drinks”, to then get that taken off the bill the manager went through every detail in front of our entire party. Finally after leaving the hotel we get a phone call from the manager in Sallygap to say they gave us the wrong bill and we needed to pay the difference. A truly terrible experience which ruined our day of what should have been a very special celebration. A once beautiful 5* start hotel has lost its charm and resembles Fawlty Towers.

I have been so lucky to have visited this hotel called Powerscourt on more than 1 occasion, sometimes with my girlfriends where we wanted somewhere to relax and be pampered and also get a nice walk .. well Powerscourt had it all. Situated in the garden of ireland with the most beautiful breathtaking gardens and mountains near enniskerry village. When i returned for a few days for the easter break with my family of 8 adults and 8 children under 10 they didnt let us down, they had all day entertainment for the children and lovely afternoon tea. The rooms are luxurious and soo big and spacious along with a great swimming pool . Needless to say its my favourite place to relax .