Powerscourt Hotel, Autograph Collection

Terrible from start to finish. I couldn't call the hotel directly to book my room I had to go through a call centre. Here the operator found it very difficult to understand English. When we were there it was full of children. Despite paying nearly €400 for a room for one night and paying extra for breakfast we were still asked to pay extra for a fresh breakfast from the menu the next morning. 4 star hotel with 5 star prices.

The rooms were nice and the reception area very cosy but shocked to discover that certain items on the Breakfast Menu such as Eggs Benedict and French Toast incurred a €7.50 surcharge. Also disappointed that one of our party asked for sautéed onions with his main meal only to be told that they hadn’t any! I could understand if he’d asked for a quail’s egg but hard to fathom that in a 5 star hotel they couldn’t be bothered to stick an onion on a frying pan for a few minutes.

We were married on Christmas Eve, and while we’re not the type to plan a big honeymoon, I knew I wanted to do something meaningful. I asked myself a simple question: Where is the most special place in Ireland that we could experience together as a family? Powerscourt kept coming up—and it did not disappoint. From the moment we arrived, it felt like exactly where we were meant to be. The atmosphere, the calm, and the attention to detail made it more than just a hotel stay. It felt intentional. It felt grounding. It felt special for all of us, including our children. What surprised me most is how quickly we started talking about coming back—while we were still there. That says everything. The experience didn’t just meet expectations; it made us want more. I’m already counting down to the 1st of January next year when we plan to return, and next time, we’ll be arriving even earlier to take it all in properly. This is the kind of place that marks moments in your life. It’s where you come to celebrate, to reconnect, and to start traditions. For us, it turned a milestone into a memory we’ll always carry—and one we fully intend to repeat. Silka restaurant is a must try and also if you can go for the king suite it’s outstanding.

this is a fabulous hotel we love to go at Christmas time every year this year as a present we brought our daughter and her husband who were home from London they like us loved the whole experience of powerscourt we had dinner at both sika and sally gap food and staff excellent we availed of the spa Margaret gave me the most amazing facial with new products from Budapest which we purchased some to bring home the ambience of the lobby is a joy to sit relax and look at the sugar loaf the great walks nearby we are definitely coming back well done to all at this gem of a hotel

I picked this hotel based on its location amidst the beautiful Wicklow mountains. I was impressed initially by reception area and initial welcome by staff. I asked reception had they read my email re Kettle and milk for tea in rooms. They hadn’t but reassured me they would sort that straight away. We checked in at 3.30 pm. An hour later still no kettle. Rang reception twice after this, still no kettle. We went to lobby to get tea, coffee with family at 6 pm. Informed reception again about kettle and milk. They finally supplied this at 7 pm. Bedroom, bathroom and wardrobe area very spacious and nice. However, bedroom was dusty and bathroom had no toilet brush. Went to breakfast first morning, the service was terrible. We were there for 8 am and place not busy at all. However waitress was so inexperienced for service required in a 5 star hotel. She asked loudly what we would like to drink, so told her tea. She disappeared for 20 mins before returning with tea and then asked us did we want toast? We had lovely cocktails in the lobby during the day. I had requested our room to be cleaned 3 times during the day, nothing was completed . Then finally just before 5.30, house keeping arrived at our door to clean room. I asked her to come back in 10 mins as we were getting ready for swimming. She refused and said she had to do the room now as she was terribly busy. I just said leave fresh towels, tea bags and leave. I must say the service provided by the inexperienced young staff was not good and I feel impacted on our stay in a negative fashion. I would not recommend this hotel if you are expecting a 5 star experience. The hotel service lets it down and equates to a 3 star.