InterContinental Presidente Cozumel Resort Spa by IHG

Great resort, especially wonderful for very young children. Our friends from Mexico City recommended it to us and we are so glad they did. There are 4 restaurants all with excellent food and a different menu for room service. The staff are great about modifying dishes to your liking. Huge shout out to Christopher and Ruben from La Cap restaurant who were incredible with our 11 month grandson, preparing his meals quickly and even playing hide and seek behind the pillars. Love the small beach area in the central part of the resort, and the 2 huge beautiful, warm pools. The rooms are very spacious, the beds are great. We originally thought we would change our 2 rooms to a suite so we viewed several options. There is a definite difference between newly renovated rooms and older ones. We ended up staying in our two separate rooms that were ground level with an outdoor sitting area and that we could walk back and forth to each other. It worked out very well. The gym is new and fabulous. The introduction to scuba diving experience was so much fun. We had a wonderful experience and look forward to returning.

Such a great hotel. Great pools, the protected beach is great for kids, multiple great varied restaurants, breakfast is delicious right on the water, scuba boat pick up from a dock on the resort, close to town though not in the thick of cruise ships, rooms are recently renovated and beds are comfortable, the gym is incredible with new equipment and floor to ceiling windows... We're coming back

The staff is gracious and helpful. We stayed in a mid-level room overlooking a warm pool. The room was clean and well-maintained. The breakfast was extensive, delicious and included with our reservation. Our intention was to make this a snorkeling trip and we took one such trip on our first day. Our guide, Sadrak, was very knowledgeable and helpful. He took us to four different site where we saw turtles and rays along with lots of fish, coral & sponges. Later we took an introductory lesson in soba with Sandra. She was very helpful and engaging. Later we took a more extensive lesson with her in the infinity pool and into the sea from the beach nearby. We had such fun with her that we signed up with the hotel’s shop, Scuba Do for a scuba trip which involved two different sites. Sandra served as our guide throughout and Krishna was the guide for our travel companions. Both were extremely helpful and fun to be with. Under their guidance we saw ocean life we might not have seen while snorkeling. We then took a second trip the next day with them to two other sites. Besides our named guides, everyone at Scuba Do was helpful, friendly, and made sure we were taken care of and made comfortable. I highly recommend both the hotel and Scuba Do. Also we had wonderful massages in the spa. This was one of the best vacation experiences we have ever had. Go for it - it’s worth it.

7th trip to the Presidente, wouldn’t stay anywhere else. The ultimate in service, great location, beautiful rooms. Shout out to Yasmin at the main restaurant. She is more than a server and becomes a friend. We were traveling with dietary restrictions and I can’t imagine anyone being more friendly and helpful!

All is good. One of the best placed to stay on Cozumel. The hotel is on the fish reserve, and you can snorkel of the beach. The food is great. The staff are very helpful anmd SOnjia the manager was great.