Auberge du Jeu de Paume

Staff were all very well trained and property was spotless. As I turned out I did have problem with my card (discovered subsequently as to why this was) communication as to what amount of deposit had been taken on checkin all got resolved (in between my call to the US to check what pre-payment etc had been taken Brenda explained all such information was held directly with the property). It was good to get everything resolved before I left. Thank you all for your understanding and patience given it was my first time and was not aware of practices. I would love to visit with CR in the future it would be really good to be able to pay when you book online as I did think payment had initially gone through - perhaps US office could feedback / propose flexible payment options going forward to enable guests to pay up front at booking stage prior to visit to avoid simple things getting lost in translation. Everyone was kind and we all worked together to trace steps back as I had a feeling either payment or pre payment had been taken but could not work out which given it was my first visit. I loved the fact the property was very well maintained and staff took pride in the property, themselves and were lovey to talk to. Thank you again everyone for making my visit enjoyable/relaxing and memorable and especially thanks to spa staff/IT tech guy and bar/morning breakfast and cleaning staff who offered their time/kindness and devotion. Special thank you to dos team in first visit who prepared bespoke first special treatment (thank you x) and thereafter special bespoke facial - a wonderful experience - thank you x

We stayed for a family visit, as a nice experience before flying out to home. As this hotel is only 30 min. from CDG, on the less busy side, we avoided traffic jams for an early morning flight. We asked the concierge to reserve a driver for a 5:30 am flight. They kindly had pastries, coffee and juice ready for us and as such made the most stressful part of our travel actually enjoyable! The hotel and hotel staff were excellent. If you are a fan of horses, or James Bond, you will find Chantilly and the Chateau so much fun. The hotel is in the best possible location, with stables out the door, and the chateau a short walk away. Room and amenities are a huge plus. Very comfortable. Highly recommend!

Excellent service and accommodation in the lovely town of Chantilly with good restaurants in walking distance.

Very nice hotel with very nice property and views. Rooms are nice however, my TV and phone didn’t work. The air conditioning in the hotel is not great at all in fact terrible. If it’s hot outside, you will be sweating in your room. I had very little airflow in my room and had to open up the window Just to get some type of air in the room. Service at the restaurant is slow so be prepared to wait.

We stayed 2 nights at this hotel. A wonderful stay. Top stay! top service! people are really concerned to take away all practical problems and to give you a warm welcome. This is a treat from conscierge tot cleaning staff; massage at the spa was very fine and relaxing. Breakfast in the room is a feast to start the day. we will be back..