Elounda Bay Palace

British Airways holidays completely messed up our booking at the hotel. I’d like to thank the General Manager, Front of House Manager and the staff involved for resolving all of the issues that BA had created. The hotel is beautiful and exceptionally well managed and I would recommend a visit. Don’t let a beautiful place like this pass you by.

An Unforgettable 20th Anniversary & Diving Getaway! We stayed at the Elounda Bay Palace for our 20th wedding anniversary, and it was a wonderful experience. The resort was clean, beautifully maintained, and the staff were incredibly friendly and welcoming. We opted for the half-board package, which was a fantastic value, offering a great variety of delicious food for both breakfast and dinner. The location is perfect—ideal for beach activities and taking a leisurely stroll into town for sightseeing. There are also plenty of restaurants and bars within walking distance along the bay, many of which offer beautiful, romantic waterfront dining. A major highlight of our stay was having the dive center, Creta's Happy Divers, located right on-site. This was actually one of the main reasons we chose this resort, and it did not disappoint! It made our two days of diving (completing 4 boat dives) incredibly convenient and stress-free. We didn't have to worry about transfers or hauling heavy equipment, and meeting up with the team for dive prep was seamless. Overall, our anniversary stay was both romantic and relaxing. I highly recommend this resort to travelers of all ages, groups, and leisure types. We would love to come back in the future!

We have just returned from a wonderful week at this beautiful hotel. We were welcomed by friendly staff notably Anna Maria. She is simply the best..always smiling and helpful. I was very sad to say goodbye but we will be back.

Gorgeous hotel and beautiful rooms. We stayed here for a week as four adults in three rooms and really enjoyed it. The views from our sea view room were wonderful and the food at both breakfast and dinner was excellent and all staff at the hotel were pleasant and friendly- dining room and chefs/ restaurant staff, cleaning staff and the polite gentleman who delivers the coffee pods all deserve a special mention . I have deducted a star because signage around the hotel was poor and even after a week, and asking several staff, we were left unsure as to which additional restaurants we could use the 30 euros credit in ( communication was unclear as to what was open and there were no menus outside restaurants or in the room so that we could see what they offered ) so we ate at the buffet 5 times and ate out twice in Elounda to ring the changes. Some facilities on offer in the in-room guide were not available - eg Playstations, the steam room and some restaurants and bars. This did not detract from our stay, but the guides do need updating. Overall we had a great stay and the lovely beach and relaxing atmosphere made for a lovely holiday.

We come back every year! It is simply a perfect hotel, Perfect staff, scenery, quality and atmosphere. Always clean. They certainly know how to do it.