Nana Princess

From the time we arrived for our 10 day vacation the welcome we received from the lovely Chrysa, who was part of the Guest Relations Team, we were under no illusion that we were going to be cared for in a professional yet friendly way. Nana Princess staff in every department are truly exceptional from Stavros the GM, who obviously leads by example, to reception, the wonderful club cart drivers, housekeeping (room always immaculately cleaned), private beach staff, restaurants and room service. The Guest Relations Team (Chrysa, Sophia, Joanna & Ally) organised everything for us every day, be it a day tour, other local restaurants to experience and transport. Their communication was 100% and never failing to accommodate our requests. This is without doubt a hotel to be proud of their 5 * truly deserved rating. Thank you everyone for making our holiday one most definitely to remember in Crete

Have to say we were a little suspicious of the reviews before we went...service could not be that good right?? Have to say we were not disappointed and had the most amazing and relaxing week. Had a couple of issues due to feeling unwell on arrival and everything was taken care of exceptionally. There were too many people to mention individually from guest relations, room.service, housekeeping and the guys on the beach....but....have to call.out Sophia who went above and beyond at every opportunity and made it our best trip to any Greek island yet! Yes, the breakfast is a bit noisy and the restaurants could up their game to match the prices they charge....but just hop.in a taxi to Harakas as recommended by Sophia and you will have a great night for a fraction of the price (and much better service and food). Amazing relaxing break and will be back!

We have thoroughly enjoyed our stay here at Nana Princess. The location is excellent and the resort itself is beautiful. The food was excellent in both dining restaurants as well as for breakfast. The staff have been amazing from the moment we arrived until the moment we left. They are always on hand to help and every request was met with a smile and enthusiastic attitude.

We have just returned from 12 days in Crete staying at the wonderful Nana Princess. For the avoidance of doubt this Hotel provides a six star experience. The staff are truly exceptional from Stavros the GM, through to the fabulous guest relations team, who can make anything you want happen through to Contantinos our clubcart driver. The guest relations team put together 3 bespoke tour days for us where nothing was too much trouble and everything worked like a Swiss Watch! The food at their three restaurants were exceptional and the beach staff led by Nikos and Vassilis brought us unexpected treats every day. The fact I have remembered these names speaks volumes. We cannot recommend this Hotel experience highly enough. 6 Stars effortlessly!

We stayed 10 nights at Nana Princess at the end of summer and let me just say—this is not a hotel, it’s a trap. A luxurious, sea-view, private-pool, sleep-like-the-dead, eat-like-a-queen trap. We made the mistake of renting a car thinking we’d be out exploring Crete. Reality? We had to drag ourselves out of that villa every day, muttering things like “we should see the island” while secretly resenting every moment we weren’t horizontal in our private pool or in our private cabana on the private beach. PRIVATE. Everything was perfect. The rooms? Huge. Beds? Coma-inducing. Service? So on point it felt like they were reading our minds. We didn’t even make it to the spa because lying down in the sun felt like enough therapy. Breakfast was an event. Every day. I planned my wake-up time around it. By Day 3 we gave up pretending to be tourists. By Day 7 we stopped wearing real clothes. Next time we’re not renting a car, not making plans, not even pretending. We’re going full Nana lockdown.