Belmond Hotel Monasterio

Everything was as expected for a 5-star hotel. It was Great. Breakfast was awesome. Service was excellent. The hotel was clean. I would return and recommend the hotel to anybody traveling to Cusco. Bar costs were a little inflated.

Staying at Monasterio, A Belmond Hotel in Cusco is like stepping into a living museum of colonial and Incan history. Housed in a meticulously restored 16th-century monastery, the hotel seamlessly blends centuries-old architecture with modern luxury. The central courtyard, adorned with a 300-year-old cedar tree and vibrant gardens, offers a tranquil retreat from the bustling city. The on-site chapel, rich with gold leaf and colonial art, adds to the hotel’s unique charm.    The rooms are thoughtfully designed, preserving historical elements and paintings while providing contemporary comforts. We had the oxygen enrichment room to ease the effects of Cusco’s high altitude. I cannot commend the attentive and personalized service for all of the staff members there any higher. The friendly doorman immediately made you feel special. The concierge team - all of them were super helpful. They answered all of our questions even before we arrived via email. They helped to arrange private driver for our excursions. We had to pop into the room and the housekeeping staff was cleaning our room. I saw him almost like deep scrubbing our shower screen. The complimentary mini bar was great when you get back and just want to unwind or you can join the pisco hour tasting in the beautiful courtyard. The servers in the bar and the restaurants were all great and recognised us. The breakfast selection was great showcasing a lot of Peruvian food. They added additional touch by offering us Peruvian coffee tasting experience and provided explanations about the beans. The dinner was great with staff able to explain the food. However they ran out of 2 items on the menu. This is truly a special hotel - made me feel like I was staying in a monastery. The location is excellent as just around the corner from Plaza Mayor. It does come with a price tag of course but feels worthwhile.

When I arrived at the hotel, I was fortunate enough to be greeted by Brian. I wanted to get a reservation at the best restaurant in Cusco which was sold out. Brian worked so hard to make it happen. I greatly appreciate it that. I had a massage that was wonderful , every place I went within the hotel, be at the bar, the restaurants, even the reception area. I was always greeted with a smile at everyone just wanted to please.

This property is beautiful and the staff provides exceptional service across the board. The breakfast was delicious and included with our stay.

Highly recommend this beautiful and unique hotel. We enjoyed talking with staff as each seemed very interested in the guests Breakfast was delicious with a lot of options. Room was comfortable and quiet.