Palacio del Inka, a Luxury Collection Hotel, Cusco

This hotel and the staff are absolutely phenomenal. This hotel offers spectacular accommodations and a calm retreat from the hustle of the city. This review must begin by recognizing Josver, the concierge/bellman. He always greeted us warmly and by name. I don't know how he learned our name or remembered it each day. Our tour company dropped off items for us. When we returned to the hotel - he knew we had a package waiting and shared that as we walked in the front door. This hotel excels at recognizing Marriott status. I was upgraded three levels on our room category as a 'thank you.' At the very nice breakfast buffet, we were placed in a quiet room away from the traffic and offered complimentary mimosas, based on our elite status. The lobby is unique and beautiful to the point I kept seeing people take pictures of it (me included.) There are quiet seating areas and nice courtyards. You can't miss the courtyard where a baby Alpaca quietly sits waiting for attention. The lobby has a coca tea/water/water filter station. My suite was incredibly clean and comfortable. The beds were just what was needed after a day exploring Machu Picchu. Byredo bath amenities, a room safe and incredible towels were among some of the amenities. The rooms were quiet and I didn't notice any hallway noise. I suppose based on the time of the year, the air conditioning had been turned off - so only heat and fan were available. The room got a tad stuffy - but we opened a window and I didn't notice an issue with insects flying in. The hotel is 15 minutes from the airport and Uber are plentiful and so inexpensive. The airpot taxis wanted $25-30 to go to the hotel, while the Uber was $5 (with a tip!) You won't be disappointed staying at this hotel!

The hotel is an ancient historic site . The architect is fascinating. The service was excellent. It is very safe and secure. It is located in the heart of the city next to other historic sites. The food is excellent.

Excellent experience, the hotel facilities are absolutely beautiful, the staff are very friendly, helpful, and always willing to do their best. The food is delicious, fresh, and a wide variety of foods to choose from. Many thanks to Samuel and Juan for their great service.

We recently stayed at Palacio del Inka Luxury Collection Cusco for a special birthday trip, and while the entire hotel was lovely, the room service experience was the absolute standout and deserves its own glowing review. Our food arrived in under 25 minutes, which was much faster than the quoted 30-40 minutes. Servers Jesus Papel and Edward Romero were exceptional. A truly five-star experience from the phone call to the last bite. Highly recommend!

The staff were super helpful and very very very nice. The interior and rooms are stunning. Breakfast buffet incredible. Dinner service was also over the top. The hotel is steeped in history. If you get a chance do the tour in the evening followed by a Pisco Sour demonstration- Daniel makes the best Pisco sours and is super fun and knowledgeable!