Palacio del Inka, a Luxury Collection Hotel, Cusco

My experience at Palacio del Inka was unforgettable. It is a special and unique property and the service was beyond outstanding. The staff was without exception warm, courteous, helpful, and knowledgeable. Samuel, Franceska, and Josue greeted us every morning with unfailing courtesy and kindness. I highly recommend that you find an opportunity to visit this property!

This was the most fantastic hotel - so beautiful, wonderful people and service, and great location. The breakfast was over the top (and included) and the restaurant beautiful. We also enjoyed the tour of the history of the hotel (I think with Lydia?). She was terrific and the tour ended with a wonderful Inca dancer and music. Directly after we met Daniel in the bar for the Pisco Sour class. He was fun and entertaining and the Pisco Sour he taught us was absolutely delicious. Can't wait to try it at home! We loved the entire experience of our two nights here and so appreciate having been treated so well by the staff here.

Staying in many Marriott properties around the world but this place really stood out. The cultural roots of the place, in situ with the rest of Cusco just makes it very special. Excellent breakfast and food options at the restaurant. Do try the pisco sour making class. Rooms are well appointed. Comfortable. Had considered the nearby JW but very glad we stayed here. Excellent, very helpful and friendly staff. Thanks in particular to Daniel on the concierge desk. Went above and beyond to make our stay comfortable.

This is a decent-ish hotel in a nice part of Cusco. We had a suite, though it was very dark, given that there was only a set of doors to the outside in one of its two rooms. The beds are firm, as elsewhere in Peru, but the rooms are comfortable enough--except there is no air conditioning, and if your room faces the outside, it can be noisy with the window open or too warm if it is closed (since the rooms retain heat, and can only be heated). The restaurant food was pretty good, though inconistent. The spa was fine as well. But the real problem here is the concierge, which is inconistent, sometimes nowhere to be found, and which has a complete lack of follow through. All and all the hotel is fine, but there are better options in Cusco--and if you are there for more than a night, I would try to find another place to stay. (They get big tour groups, and the front desk is often distracted with them.)

We were on an 11-day trip around Peru and had the pleasure of staying at Palacio del Inka twice during our tour. It was by far our favorite hotel, with quiet, comfortable rooms, an amazing staff (Josver was such a wonderful host, always there with a welcoming smile!), a delicious breakfast, and an interesting history. Highly recommend this well located hotel should your travels take you to Cusco.