Shangri-La Hotel Dalian

We had a very pleasant stay at Shangri-La Dalian during our recent trip. The location is excellent, with convenient access to transportation and many attractions nearby. The hotel is well maintained, and the room was clean, comfortable, and relaxing. What stood out most was the exceptional service from Lobby Manager Jennifer Ning. She was warm, professional, and genuinely caring throughout our stay. Her attentiveness and willingness to help made a real difference and left a lasting impression on us. Thank you to Jennifer and the entire team for the wonderful hospitality. We would happily stay here again on our next visit to Dalian.

The Shangri-La Dalian remains my top choice in the city. While it has had its ups and downs over the past decade and a half, the current atmosphere and the dedication of the staff are top-tier. A big thank you to the entire team for making every stay so memorable. I look forward to my next visit!

Amusing experience starting from arrival greeting to reception and housekeeping were exceptional, including check in, horizon club and chef team displaying professionalism. Leading by Jardan Wong and sales, Vivian Wang demonstrated seem less service that we appreciated.

During our stay at Shangri-La Dalian, every single detail—from the consistently warm, enthusiastic, and professional service delivered by the entire staff, to the high-quality and delicious cuisine served in the lounge, and down to the spotlessly clean guest rooms equipped with premium amenities—fully demonstrated the high-end service standards that a Shangri-La property is renowned for. This is truly a genuine Shangri-La experience in every sense of the word. We sincerely hope that the hotel will uphold this impeccable level of service for years to come, and continue to provide an extraordinary stay for every guest. Thank you very much!

This is the only hotel I choose to stay in Dalian during the past 10 years although holding the Titanium Card of other world brand hotel as well. Every time I stay at Dalian Shangrila, I always received warmly and particular cares by hotel staff with decade years of familiarity and friendships. as one of the longest operational hotel in Dalian, Shangrila always provides me with greetings of old friend and family as well the heart touching services you can expects from nowhere .