The Highland Dallas

Bad, unresponsive Management, in my view. Great location, Knife is decent (Actually had great service there), but the hotel staff is unprofessional. We had damage to our car, while in the possession of valet, and the hotel will not even return a phone call, or emails. If our car was in *their* possession, I believe that *they* are responsible. Unfortunately, I will most likely, have to file a small claims case against the hotel.

Amazing customer service …. Will was the star of trip ! Will went out of his way to fill an ask I had for a cup of ice. Sounds simple but he told me what floors ice machines were on and ram up to get it for me! I left a boutique hotel due to horrible customer service and came to this hotel. All parties encountered were service first oriented. That one action Will took was in a morning I was going tour colleges with my daughter. I was a mess but this one action turned my day around.

Specifically giving kudos to the Spa Experience here at the Highland Hotel by Hilton, in Dallas, Texas. Complimentary Valrt with Spa Sevice. Second BONUS, you have Access to the resort style Serenity Saline Pool before or after a spa sevice. They have an unmatched serentity room to decompress before or after an other wordly luxury, personal treatment. My pick is always a massage! Sleak, uncluttered inviting space.The focus seems to be on good health ,well being and rejuvenation from the atmosphere. Educated, professiononal and welcoming experience with staff. Enhanced treatments now available making the ulimate in SPA experiences availble here!! Ask about their membership program, ideal for locals. Joining! Recommending & Love the Value discovered here .

Great location right across from the university. Clean and spacious rooms, with good amenities and nice staff. Starbucks and restaurant right across the street.

Danisha was great! I highly recommend her she was very gentle and firm on all the right spots. I definitely would go back and recommend her.