The Highland Dallas

My stay at The Highland Dallas was great from start to finish. The rooms were clean and well designed with plush bedding. The staff were friendly and welcoming. I would definitely stay here again.

From the moment I turned up excellent staff the hotel was really lovely, great clean comfy bedroom the swimming pool is amazing and the gym it’s small but it’s right by the pool

I have stayed at hotel many times - from 2022-2024 - well over 100 days. The hotel seems poorly staffed and found almost no one friendly. Very few people smiled or greeted you. I arrived early my room was not ready, I was promised a call when it would be - no one called, I finally went back after dinner to a simple “seems like someone forgot”. I went to my room and came down stairs to front desk within 20 mins. My room smelled like a smokers room. I was told - we can try to add some Hilton points…. So I had to sleep in smoke smelled room. I had dinner at the restaurant with clients. We did not finish the meal. The steak prices where higher than when it was knife and the where very very overcooked - and they actually tried to tell us it because it dry aged. Med rare is med rare. Overall I stay at many hiltons - I will not likely return to this one.

The rooms are spectacular. The recent renovation was a great one. Staff is next level and I took the time to email the hotel general manager to praise them!

I stayed here for a couple nights for a work trip. This was my second stay here and I love this hotel! A friend came to visit and we hit the spa which was very relaxing. I had a stone massage and she had a body treatment and both of us were relaxed. I checked in to a Queen Deluxe this time and the room was well appointed, large and modern. This room category is worth the extra. We went to the restaurant for dinner: the food was tasty and service was friendly and unobtrusive. Get the Parker House rolls! Upon getting in from work in the evening my room was cleaned and in perfect condition. I ordered room service for dinner- the restaurant was able to modify one of their menu items for me. Thank you so much!!! Every time I needed my car the valet staff was so kind and helpful. They loaded my luggage for me. I had an excellent stay and I will be back over the next few weeks due to my work schedule. I can’t wait to come back! Excellent staff and experience!