Hotel ZaZa Dallas

When my (now) husband and I were looking for a wedding venue, we knew we wanted to get married at ZaZa the second we stepped through the door. Half of it is the stunning, unique, and funky ambiance, but the more significant part is because of the staff. Every aspect of the hotel is staffed with the most lovely and hospitable people: getting out of the car to the amazing valet team, being greeted in the lobby, getting met with phenomenal service in the restaurant, and finding water in your car when you get your keys to leave. We knew immediately that we wanted to share this hotel with everyone we love. To us, ZaZa is so much more than a hotel; it is our favorite and most special place in the city. Working with Samara to plan our wedding was a dream. The things she and ZaZa was happy to do made everything magical, and made every aspect and every cent so worth it. We exchanged an absurd number of emails; came to the hotel for an insane number of walk throughs, tastings, and meetings; and the way she showed up and prepared for the wedding weekend itself was unmatched. I have spoken to my other friends who were married at hotels in the last year, and they were in complete shock at the attention and treatment we received. I am very type A, and Samara took every email and crazy idea in stride. Not only that, but each time I stepped foot in the hotel over the last year, I was greeted by her sweet smile and a dirty martini. She truly made us feel like royalty. I can’t even compile all of the things she did for us that allow us to make our [at times] haphazard vision a reality. She helped us numerous times sort through the various options the hotel offers (between food, alcohol, venue space, etc) – providing insight and support when we were stumped. She met with me, my family, wedding planner, and vendors countless times always bringing positivity and ideas. Frankly, Samara was like having an additional wedding planner with how much she helped me. I know that the wedding would not have been as magical and smooth without her. To say she went above and beyond would be the understatement of the century. Not to mention, the hotel also provided the dance floor/uplighting/linens/votives/bars/napkins…the list goes on. We were able to have a wedding so much grander than we ever expected because ZaZa ensured we were covered in every area and did not have to rent. The weekend of our wedding, every single employee of the hotel made us and all of our guests feel so welcomed and special. We have been hearing our family and friends rave about the service from the moment of entrance until the very end. I will recommend ZaZa to anyone who will listen. Even now, a year after our wedding, the staff goes out of their way to love on us. My husband and I came in last weekend for our one year anniversary; our room had champagne, wedding photos, and a bouquet of roses. The staff made sure we knew we still are and always will be part of the ZaZa family.

My husband and I stayed for three nights at the end of July. The best part of our stay was the excellent valet staff and hotel car service. In addition, the room was comfortable and we appreciated the robes. We would have loved a coffeemaker in the room as we are up early. The biggest problem occurred on our second night. Our neighbor was smoking marijuana and the smell was overwhelming down the entire hallway and even in our room. We called the front desk and they sent security. However the smell was simply masked by heavy perfume. The hotel offered an upgrade and to move us but this would have been a tremendous inconvenience. We were helping our son move that weekend and were exhausted. Perhaps the smoker could have been moved since it is a non-smoking hotel. Also, having witnessed individuals having cannabis psychosis events (not that uncommon with THC now about 30%) we did not feel safe or respected by the front desk personnel.

This is a top notch property with high end amenities located in a great location. My group enjoyed the unique rooms, the restaurant, the pool, the spa, and the courtesy car. The staff were attentive to our every need and Courtney in the group reservation department was incredibly helpful with all of the details. We will return again.

We hosted a leadership meeting at Hotel ZaZa and Samara Atwood, Senior Sales Manager, was amazing to work with. Our meeting was planned somewhat at the last minute and she was extremely helpful and accommodating. This wasn't our first time to stay and hold a meeting here and it won't be our last.

Tired of boring, blah hotels? I am. After years of brand loyalty I’ve started booking cool, unique properties and that brought me to Za Za. Loved the room—one of their “concept suites” that included desk, couch, and lots of space. Also loved the service—my first room was across from the elevator and too loud. They quickly moved me to someplace quieter. I’ll be back the next time I’m in Dallas! Only quibble: if you don’t have coffee in the room, you should offer it for free all day, not just in the a.m.