Le Méridien Dallas, The Stoneleigh

Had a great stay! Was there for a wedding weekend. Manny at the Valet stand was awesome! Lobby under construction was not ideal but we made it work.

Valets were wonderful for us, and very helpful. We were coming and going a lot. Manny was very friendly and helpful. Made things so easy.

Daily housekeeping was unreliable. Several times no one showed up. I had to call and get someone to come by a refresh supplied and asked that a supervisor make sure daily housekeeping was performed. That did occur the next day, but was missed again the following day. I expect better from this hotel. The construction did impact the experience. Limited bar area, no restaurant seating. Broken tiles and unstable tiles on path from the valet. The extent of the construction was not clearly communicated when the room block was set up. The staff were friendly and helpful. I was particularly pleased with the caliber of the valet service. Very friendly and efficient. Specific shout out to Manny for his excellent service. Overall, the room was very nice and comfortable. One area of improvement would be the lighting; it was inadequate and did not sufficiently illuminate the room.

While the stoneleigh has been around for a while they are in the middle of a major renovation. What doesn’t need renovating is the amazingness of Kaylynn who is one example of the great team that works at the hotel. She is always someone to seek out if you need any assistance, she will help with a happy can-do. Let’s get it done attitude and always delivers. You can see her fingerprints on new people that have come along lately that she has trained making the entire staff even better.

Even though restaurant and bar were being remodeled we still enjoyed our stay. The Stoneleigh were all very accommodating especially Manny at the Valet stand! Great guy!