Thompson Dallas

Very Romantic and visually appealing hotel with excellent views from the room as well as the rooftop pool and terrace. Catbirds was also very fun and even though we had plans to go out in the town for the nights, we ended up staying at the hotel and enjoying our evenings there.

The Thompson was a perfect little getaway for us. We visited the Catbird, hung out by the pool, and enjoyed the area around us. We were on the 17th floor where it could get a little noisy from the street, but it wasn't too much of a bother. It was a nice stay and I'd do it again! :)

This has been mostly a disappointing experience. Hyatt has taken the unique Thompson brand and style and generic size it into a sub-W hotel model. This is all compared to the amazing Thompson Nashville and below that the Thompson Hollywood. They seem to have spent all their money on the lobby hallway. The rooms have unique furniture, but no warmth. There are only two light switches that turn on bright lights and only two small lamps that are partially dimmable. It is very sad. There is no dimmable lighting, Marshall speakers, snack boxes, or record players; they have taken the cool Thompson style and reduced it to the bare minimum. I always hoped more of the Thompson brand would get better, but it has never gotten better. It has only gotten worse as happened to Starwood properties when Marriott bought them. Very disappointing. In the software world, we call this Thomson washing. And let’s not even talk about the dining and restaurant options. Monarch is overpriced with overly sweet cocktails and a flashy scene. Very cold. The service is good though, and the food wasn’t bad. The Japanese restaurant isn’t even part of the hotel. You have to take the elevator up to Monarch and then walk up and exit stairway through a dark hallway past a set of bathrooms to get to the Japanese section. Their food was so so definitely not worth a special trip, but I guess if you live in Dallas, there are only so many option. All you have to do is The hotel website. Their videos their images it’s all so commercial and fake this exactly what the hotel is.

The Hotel was phenomenon, and the customer service was excellent. I will definitely stay here again. The view from the skywalk was amazing.

Wonderful hotel we had a blast! Rooms and food were AMAZING and the amenities are AWESOME! The spa experience was great and a very relaxing aromatherapy massage!