Warwick Melrose Dallas

I love historical buildings and this one surely fits that bill. However as a hotel it is not 4-star by any means. I've read reviews talking about the poor plumbing, apparently that is not something management was willing to upgrade. The shower water barely ran down the wall and the toilet would not flush. There was a hole in the ceiling of the bathroom, and mold in the shower. The furniture was severely distressed and I suspect not as a style. Amenities? The soap and shampoo come from dispensers adhered to the shower wall. No clock, no microwave, no pen or pencil or paper. In other words nothing that might be stolen. I understand that but it does not make for a 4-star hotel when you need these items. The elevator made a frightening noise at one point and everyone in it left at the next floor and walked the stairs. I noticed that few people used the restaurant, that issue was already addressed by other reviewers and I agree with the service level. I was one of 3 people in the place and service was minimal. The Melrose has business due to the convenient local not due to the quality of service or room maintenance. As a single woman traveling alone, I have often been put in bad hotel rooms because who cares what I think, right? Especially if I'm not coming in as a representative of a major corporation but on personal time. Duly noted. When it came time to check out. I was not asked how my stay was. They knew what kind of room I was put in and didn't want feedback. Finally I was not given the privilege of reviewing the bill before they sent it to my email. A curt "we're sending it..." was the only conversation at the counter.

Johnny and Alma Leon completely made our trip as caring staff We celebrated our 25th Anniversary everything perfect

Great stay! Rooms were well maintained and larger than I expected. Comfortable.

Amazing!!! Beautiful hotel, clean, very lovely vibes. Room was beautiful and modernized. Lounge was soo inviting.

Extremely disappointing experience at the Warwick Melrose Dallas. Due to an apparent issue with the hotel’s payment system, my card was charged/held a second time for the full amount of my stay, despite the booking already having been prepaid through my company. The hotel acknowledged the issue, but the funds have remained unavailable for several days. This has caused me significant financial inconvenience during my business trip, as I have been left without access to a substantial amount of my own money. What is particularly frustrating is the lack of an immediate resolution. I understand that technical issues can happen, but the way this situation has been handled is simply not acceptable for a hotel of this standard and i now have to rely on my bank to issue the dispute. I would strongly recommend that management review both the payment process and the way such incidents are handled with guests. A hotel should not leave a guest without access to their funds for days because of an internal payment-system issue. Very disappointing experience. I expected much better from the Warwick Melrose.