Waldorf Astoria Monarch Beach Resort

Hello Andrew Kwon and staff, I wanted to tell you how amazed we were staying at One Monarch Beach Resort - Waldorf Astoria. Chellie and I had the most memorable time. Chellie was there on a work trip and I was tagging along. We will never forget how Chellie shared with you how delicious the donuts were at a reception... and then when we got back to our room...WOW!!!! we had a plate of them... sitting there. You went above and beyond. Thank you. There were other staff members that did an excellent job as well and helped us out during our stay. Robert was the waiter when you spoke to us. He was great. James (I don't know if he is a valet or a manager in the front) was always there to help. He circulated in the front area. I think he realized that I was a plus one and continued to check in on me to make sure that I was taken care of. The weight room was excellent. All the people there were friendly.

We love visiting the Monarch! It’s such a beautiful property and the staff is so friendly. Special thanks to Armin at the valet for always taking such good care of us! Also, shout out to Dion at reception, James the lobby ambassador, Casey at 33rd North, and Stephanie and Merari at the Beach Club!

This was my first time staying at a Waldorf Astoria. The Monarch Beach Resort & Club lived up to and exceeded their reputation as a world class resort. From the moment I arrived until the day I left, every employee I encountered was friendly and eager to help with whatever needs I had. I was there for a wedding that had multiple events scheduled over several days. All the venues, decorations were superb and the staff did an amazing job keeping the events on time and running smoothly. My room was spacious, luxurious & extremely clean. The rooms were quiet and I never heard my neighbors. There were so many areas to explore and activities for every age group. My favorite was the mini bus that took you to the beach. I need to mention one staff member that went above and beyond without my knowledge. I was hoping to buy a hat with a certain logo and they were sold out. 20 minutes later an employee found me and produced a limited edition hat that was far superior than what I wanted. I tried to tip him for his service and he politely refused. He humbly informed me that his name was Daniel and he was the hotel manager. The Waldorf Astoria is lucky to have Daniel. He clearly knows everything happening in the hotel down to the smallest details. My only complaint would have to be this has ruined me for staying at any other hotel in the future.

Hands down our favorite hotel in CA. Such a beautiful property and family friendly. Special thanks to Armin at the valet for always taking care of us and being so great!

Amazing location, amazing architecture, great food everyone is polite and nice but the bartenders ruined every single nights for us. They were very rude and slow and only took care of “regulars”