The ART Hotel

Great time. Fabiola was awesome

Fabiola was truly exceptional, delivering outstanding service that surpassed our expectations. We encourage you to recruit additional staff members like Ms. Fabiola.

Somehow this was named one of the best places to stay in Denver? Apparently? I'm not sure how. It's fine. It's clean and the rooms are a decent size and the bed is comfortable. Standard Hilton stuff. But it definitely has the vibe of a place that no one gives a s--- about. The staff are pretty meh. There's no like warm greeting when you arrive. No one explains to you where anything is or what amenities if any come with your room. They checked me in very quickly and it was very perfunctory and the kid was pleasant enough, but like barely. Like you can tell he hates his life and hates working here and that's kind of the vibe of everyone I've met at this place. It shows in the care of the room too. Stupid stuff that's not a big deal, but is annoying. The phone in my room didn't work. There was no room service menu. The shower pours gallons of water all over the floor no matter what you do. The one big lamp in the room is jerry rigged to work by placing the on off little foot pedal between the wall and the lamp itself, because it won't stay down or stay on otherwise. The fridge in the room had two sad waters and one sad can of Coke. And also the fridge did not work. No coffee in the room, although there is a coffee setup. Overall pretty budget experience. This area of Denver I would not recommend unless you have to be near the art museum or something. It's pretty much a ghost town except for the many sad unhoused folks in and around the place. I didn't even feel safe walking around in broad daylight because there's literally no one else on the street at all.

On of the worst hotels I have ever stayed at…… booked a room that got changed under our feet no notice, on top of that everyone who was supposed to be providing us with a business event and constantly were trying to up charge us for there mistakes and making there problems seem like our fault…. The staff isn’t very helpful, rooms weren’t cleaned as they should’ve been, and the sheets were remade with dirty sheets.

Sunny was so responsive and helpful - he made me feel so at home! He ensured I had everything I needed and checked in on me!!