The Brown Palace Hotel and Spa, Autograph Collection

A very distinctive hotel with a floor to ceiling open atrium. Lots of ambiance. Beds comfortable, but if you wish to take a shower, plan on running the water 7 minutes or so. I heard the front desk explanations- vintage water heating system, etc but bottom line the room wasn't worth nearly $400. a nite (not a special event or holiday) when you add in the 'resort fee' rip off. Parking was $66. a night. I would suggest eating at the historic formal dining room, listen to pleasant before dinner music, walk around the lobby and second floor- stay elsewhere for half the cost and free parking.

On arrival to “The Brown Palace Hotel” we were greeted by friendly employees, valet was a breeze. When we checked in The front desk manager on duty, (Dea) was very helpful, she kindly upgraded our room. The 2 queen suite was beautiful! Nicely decorated with just the right amount of furniture, clean as a whistle. The bathroom had the perfect size tub which we love. Everything about this room made our stay so very comfortable. Thank you Dea for a great experience here in downtown Denver.

Rooms are tiny boxes. They’re charging $400 a night for a room that doesn’t have a refrigerator that has a 40 inch TV in it. Stillno real desk or power outlets. It’s a crap box dressed up as a ducking boutique hotel.

The Brown Palace is very nice. It's an old world charm that has been well maintained. No complaints.

Our Stay at the Brown Palace very disappointing. The hotel appears to have went downhill since our last visit years ago. We paid for a luxury suite. The view was nice and the bed was alright. When we first walked into our suite out hearts sank. It badly needed to be refreshed. The carpet was showing signs of wear. The couch and chairs looked like used furniture from a garage sale! 10 years ago the bath towels were large, soft and luxurious. Now you get a few small low grade scratchy towels like you would expect at a budget motel. 1 small piece of soap, 1 small token lotion, almost no take home memorabilia at all! The tv streaming did not work. Luxury robes used to be hanging in the closet. No more! The worst part was when I complained to the front desk. I was repeatedly told that she was sorry that I felt way- a non apology actually putting it back on us! Her utter lack of concern was appalling! She was smug and condescending. After her the manager's demeanor and attitude was shocking! They could care less! Cannot recommend needless to say.