Grand Hyatt Denver

Definitely a poor hotel. The staff were amazing, but everything else was a mess. Super hard beds (although wen I called down to he front desk they were able to assist with a gel topper), tiny tub and no hot tub at the pool, no room service, and no good restaurant. The bar closed down each night at 11. Things were not super clean, and I saw flickering lights and the elevator was pretty jerky. It just seems like there is not enough investment into what should be considered a luxury hotel. Great downtown location though. Very central.

Hotel was okay, wasn't as nice as I thought it would be. There is no hot tub, the pool closes too early, my room smelled like mildew, and the air conditioner didn't seem to work very well. The breakfast buffet they offer is $28, which I think is a little pricey. The market was nice, but it would be better if it had more sugar-free red bull options

Nice rooms and everything was very clean and in good condition. The beds were a little hard for my taste. We asked to change to a room with two beds and we were warned about our new room being next to the elevators. I thought that would have been from people talking while waiting for the elevators and getting on and off, but the noise was from the *operation* of the elevators. There was a consistent "whooshing" noise from those, but it reminded us of the Wyoming wind, so it was no big deal for us. Pleasant and helpful staff all around. Excellent food and beverage at the catered events of the conference I attended, and everything seemed to be ready on time every time. Some of the breakout session rooms were a little cramped and did not have tables for a laptop or to easily take notes, but the breakout sessions were only for an hour and it was hard to predict which sessions would be more popular with our group of 500+. Overall, a terrific conference and four-day stay experience.

We had a wonderful experience during our stay. At check-in we were granted room upgrade (to higher floor), 2pm late checkout and free parking (Denver Rockies Game Day benefit). World Cup final game started at 1pm on our last day do staff extended our late checkout until 3pm. Awesome customer service!!! Large, clean, comfortable, quiet room with X-tra large TV for watching World Cup final game. Fabulous stay!!

Great place to stay. Very spacious. Clean and comfortable. The staff were helpful and friendly. The food at the Courier was yummy.