Grand Hyatt Denver

Always a nice stay at one of the larger hotels in town. Can it use a little.tlc sure. Is staff wonderful yes. Breakfast is buffet and good enough..coffee and juice included which is nice.

Rented a king room and the bed was sunken in on both side, the comforter was grey not white and the pillows smelled like smoke. I won’t be staying her in the future.

This was one of the very best hotel experiences I’ve ever had- everything was excellent! The staff, food, property condition, and amenities were all top notch- highly recommended. The under nightstand and bathroom vanity lighting are auto sensored- much appreciated- you get up to go during the night without turning on overhead “interrogation” lighting!! Additionally, this was walking distance to my rental car office so returning my vehicle was a breeze.

Had a great stay here, everyone at the restaurant was so friendly & matthew at valet was awesome!!

My stay was unfortunately impacted by poor housekeeping and lack of attention to detail. In our first room, the bathtub was in unacceptable condition—chipping porcelain and visibly unclean. We requested a room change, but the second room was only a slight improvement. The tubs in both rooms did not feel sanitary. Although I only take showers, having to stand in a tub that appears unclean is extremely off-putting. I had to wear shower shoes and even purchase cleaning spray and Lysol from CVS to disinfect the shower before stepping it; something I have never had to do at comparable hotels like the Conrad, Wynn, or Bellagio. Additionally, small but important details were overlooked. The clock in the room was 16 minutes ahead and the date was three days off, which further reflects a lack of proper room checks during turnover. What’s most concerning is that this is not an isolated experience. I encountered similar cleanliness issues during a stay at a Hyatt in San Diego less than a year ago, suggesting a broader inconsistency in standards. Overall, this experience did not meet expectations and highlights the need for improved housekeeping and quality control.