Limelight Hotel Denver

It’s so nice and all the staff is extremely friendly. Quite literally my favorite hotel I’ve ever stayed at, and I travel all the time 10/10.

I'm a little torn how to review this one. I could rate it as high as a 4, or as low as a 1, based on various mis-steps... but settled for a 3. I think most folks will have a good experience so just adding this to give folks some context if it's helpful. First off, by mistake, I made 2 bookings at the hotel (I only meant to make one, but didn't realize I had already booked when I made the second. I realized this 4 days out when checking my reservation. My mistake, and I certainly don't think they're obligated to, but they declined to cancel and refund the second booking (I was 1 day late on the cancelation period). Again, they're certainly not obliged to, but I thought exceptional customer service would do this, I was still staying after all and had just made an honest mistake. Second, I get the sense that many/most guests book through Chase Sapphire or Amex to get the various benefits (room upgrade, early check-in/late check-out, daily breakfast, $100 property credit), which are quite generous. We did get a slightly early check in (and were granted a late check out). They said no room upgrades were available. The breakfast and $100 credit are great benefits, but mostly apply to their restaurant Ajax. And this was a BIG problem. Front desk advised they were busy and that we should make breakfast reservations, which we did. But the restaurant was a bit of a disaster all weekend. We never saw it more than half full, but they were slow to seat and slow to serve. The kitchen and servers appeared to be working really hard, they just seemed very under staffed. On the second day, the host was totally flustered and was quite rude in her manner to guests (understandable given the chaos, but a nice hotel calls for grace under pressure). She was quoting people without reservations a 30-45 minute wait (and it seemed like most of these folks were just trying to use their benefits). The food was good. The hotel is nice. Has a cozy feel, not quite boutique but not quite large hotel. Rooms are nice, but quite small. Good bathrooms. Quality of materials seemed a little low to me. Room was in great condition, but I wonder how well it will hold up. Our base level room, actually had a nice view (a bit between buildings) onto the distant mountains. Fitness room was good, including Peloton bikes and a Tonal weight machine (as well as the usual cardio gear and plenty of dumbbells). Our stay was perfectly fine, but I thought it worth noting the issues we experienced so future guests can proceed with caution, or at least set their expectations accordingly.

The Limelight is a great location to base your Denver activities from. High end yet relaxed, you will enjoy your stay…..

The location was everything. A quick walk to the ball arena made for a great night. The service we were provided was top notch. Now would I say this room was worth $300+ I’m not so sure. Everything was so expensive. Even if we wanted to play a game it was $20, when at the store it’s less than $5. The room was super clean and felt inviting. I loved the robes, my body did not and it was not made for anyone over the size of Large. We felt like we were in a house. You couldn’t hear anything outside the doors.

Hotel was immaculate!! So beautiful and loved how well we were taken care of which made the hotel feel cozy and special! Limelight matched the look of there hotel with great staff!